Brianne Gilbert
Dallas,TX
Overview
11
11
years of professional experience
Work History
Bartender
Bitter Ends
07.2021 - Current
- Assist customers with prompt service
- Created orders, provide customers with desired food and drinks
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Monitored guests for intoxication and immediately reported concerns to management
- Checked identification to enforce age requirement for alcoholic beverages
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Kept register accurate through correct billing, payment processing and cash management practices
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Bartender
Izkina
04.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Twin Peaks
10.2013 - 03.2019
- Created orders, provide customers with desired food and drinks
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Monitored guests for intoxication and immediately reported concerns to management
- Checked identification to enforce age requirement for alcoholic beverages
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Kept register accurate through correct billing, payment processing and cash management practices
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Education
Associate - Associate of Applied Science (Dental Assistant)
Concorde Career College
Dallas, TX06.2018
High School - High school or equivalent
Kenner, LA05.2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
Timeline
Bartender
Bitter Ends
07.2021 - Current
Bartender
Izkina
04.2021 - Current
Bartender
Twin Peaks
10.2013 - 03.2019
Associate - Associate of Applied Science (Dental Assistant)
Concorde Career College