Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
BRIANNE GOFFIN
medical assistant
MONTICELLO,AR
Work Preference
Summary
Professional with a medical background and team-building skills seeking a position in a deadline-driven environment, who is looking for a quality control or utilization review role where I can use my experience and leadership. I also bring [10 plus] years of [medical] experience as well as [customer service] skills. I am comfortable with patients and great with building rapport. I am an open and clear communicator. I feel that I am a experience medical assistant who is physically fit and mentally sharp.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Efficient medical assistant/ receptionist with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Specialty Eyecare
05.2023 - Current
- Managed patient scheduling and appointment coordination to enhance office efficiency.
- Assisted in medical record management, ensuring data accuracy and compliance with regulations.
- Provided front desk support, greeting patients and answering phone inquiries promptly.
- Facilitated communication between patients and healthcare providers to streamline care delivery.
- Implemented electronic health record (EHR) systems for improved patient information access.
- Developed patient follow-up protocols to enhance satisfaction and continuity of care.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Enhanced office productivity by handling high volume of callers per day.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
Medical Assistant
Connelley Family Medical PLLC
10.2020 - 01.2023
- Called, faxed, or emailed prescriptions to the pharmacy and refills.
- Completed clinical procedures and collected patient data for physician interpretation.
- Gathered and documented medical data from patients, such as blood pressure and weight.
- Gathered histories, vitals, and current complaints through patient interviews.
- Gathered accurate medical histories from patients, emphasizing key details.
- Communicated with patients clearly and effectively to verify information, determine the purpose of their visit, and record their medical history.
- Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
- Performed preliminary assessments, such as measuring weight, temperature, and blood pressure, and meticulously documented the results.
- Created medical records and entered new patient data.
- Was in charge of preparing and administering medications to help patients with their symptoms.
- Patients were escorted to examination rooms by me.
- Gathered information on the medical history, drug history, complaints, and allergies of the clients.
Medical Assistant
Methodist Richardson Medical Group
01.2010 - 12.2018
- Was in charge of general office duties, which included keeping track of medical records.
- Gathered histories, vitals, and current complaints through patient interviews.
- Gathered information about the client's medical history, including medications, symptoms, and allergies.
- Scheduled new and existing patients' appointments.
- Did clerical work like word processing, data entry, phone answering, and filing.
- Called, faxed, or emailed prescriptions to the pharmacy.
- Completed clinical procedures and collected patient data for physician interpretation.
- Updated the inventory, expiration, and vaccine logs in order to keep the tracking documentation up to date.
- Gathered and documented medical data from patients, such as blood pressure and weight.
- Entered the patient's information, as well as the procedure and equipment, into the computer system.
- Gathered accurate medical histories from patients, emphasizing key details.
- Checked medical insurance and gathered co-pays.
- Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
- Took blood glucose readings and kept track of them.
- Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and [Action].
- Explained procedures to them to reduce patient anxiety and increase cooperation.
- Spirometry was measured on the patient.
- Gathered all relevant information and calculations to assist the physician in interpreting the results.
- Helped patients prepare for X-rays, EKGs, suture removal, and dressing changes.
- Educated patients by providing medication and diet information, as well as clarifying doctors' orders and thoroughly answering questions.
- Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
- Went to all of the mandatory training, education, and meetings.
Education
High School -
Monticello High School
Monticello, AR01.1999
Some college (No degree) - Sports Medicine
Arkansas Baptist College
Little Rock, ARSome college (No degree) - Sports Medicine
University of Arkansas at Monticello
Monticello, ARAssociate of Applied Science - Sports Medicine
Allen Community College
Iola, KS01.2002
Skills
- First aid
- Certified in Basic Life Support (BLS)
- Compassionate
- Medical office administration
- Understands medical procedures
- EMR / EHR
- Communicating with patient families
- Medical and clinical services
- Patient-focused care
- Vital signs
- Data entry
- Charting expertise
- Adaptable
- Using a centrifuge
- CT imaging
- CPR
- Medical terminology
- EKG
- Private practice experience
- Staff training and motivation
- Reliable transportation
- Scribing for physicians
- Wound care and irrigation
- Patient scheduling
- Efficient and reliable team player
- Assisting with physical exams
- Trustworthy companion
- Calm and level-headed under duress
- HIPAA compliance
- OSHA regulations
- Venipuncture and phlebotomy
- Medical Referrals
- Customer service
- Reliable team player
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
Timeline
Medical Assistant
Specialty Eyecare
05.2023 - Current
Medical Assistant
Connelley Family Medical PLLC
10.2020 - 01.2023
Medical Assistant
Methodist Richardson Medical Group
01.2010 - 12.2018
Some college (No degree) - Sports Medicine
Arkansas Baptist College
Some college (No degree) - Sports Medicine
University of Arkansas at Monticello
Associate of Applied Science - Sports Medicine
Allen Community College
High School -
Monticello High School