Summary
Overview
Work History
Education
Skills
Timeline
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Brianne Hatcher

Remington,VA

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer engagement and efficient packing. Demonstrated ability to enhance customer satisfaction and maintain high-quality standards, achieving top accuracy in order fulfillment. Skilled in multitasking and time management, with a keen attention to detail, contributing to positive team environments.

Overview

7
7
years of professional experience

Work History

Online Grocery

Walmart
10.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.

Grooming Assistant

Alpha Pet Resort
06.2017 - 01.2021
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
  • Successfully calmed anxious pets during the bathing process using proven soothing techniques.
  • Contributed to a positive team environment by assisting coworkers with tasks as needed.
  • Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
  • Maintained a clean and organized workspace for efficient grooming operations.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

Eastern View High School
Culpeper, VA
06.2017

Skills

  • Food safety awareness
  • Maintaining displays
  • Efficient Packing
  • Customer Engagement
  • Customer Service
  • Attention to Detail
  • Heavy Lifting
  • Multitasking
  • Time management abilities

Timeline

Online Grocery

Walmart
10.2021 - Current

Grooming Assistant

Alpha Pet Resort
06.2017 - 01.2021

Eastern View High School

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Brianne Hatcher