Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianne Kindinger

Mansfield,OH

Summary

With over 16 years of experience in the child welfare field, I have held various roles such as Executive Secretary for the Program Director, Clinical Director, Executive Director; Legal Secretary; Community Outreach Coordinator; and caseworker. Throughout these years, I have excelled in communication and organization skills.

Overview

16
16
years of professional experience

Work History

Intake Caseworker

Richland County Children Services
08.2005 - 12.2021
  • Responded to emails and other correspondence to facilitate communication and enhance agency practices.
  • Proficient in the intake process, successfully processing high volumes of referrals, within tight deadlines.
  • Entered referrals into Statewide Automated Child Welfare Information System.
  • Participated in meetings with stakeholders to discuss program objectives and strategies. Programs include Trauma Systems Therapy, Bridge the Gap, and Helping Ohio Parent Effectively.
  • Coordinated with local government officials to provide resources to clients.
  • Implemented and developed programs to address service barriers within the community.
  • Developed strong relationships with community partners, fostering a collaborative approach to addressing client needs.
  • Contributed to the continuous improvement of agency policies and procedures through regular feedback and recommendations.
  • Supported colleagues during periods of high workload or staff absences, readily assuming additional responsibilities as needed.
  • Ensured compliance with all relevant regulations, diligently adhering to confidentiality requirements when handling sensitive client data.
  • Promoted an inclusive atmosphere that respects cultural diversity, adapting communication styles as needed to accommodate individual client needs.
  • Optimized workflows by implementing efficient organizational systems that streamlined document management and reduced administrative burdens.
  • Supported office staff and operational requirements with administrative tasks.
  • Served as a liaison between administration, staff members, clients, and stakeholders to maintain effective communication channels.
  • Handled scheduling for administrator's' calendar and prepared meeting agenda and materials.
  • Facilitated smooth travel arrangements for administrators.
  • Produced accurate office files, updated spreadsheets, and prepared presentations to support administration.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Collated and distributed agendas and minutes for all executive meetings.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and providing candidate feedback to executives.
  • Supported timely decision-making with thorough research and accurate data analysis.
  • Enhanced community outreach by developing and implementing strategic communication plans.
  • Provided leadership during community outreach programs, fostering goodwill between the organization and the public.

Education

Bachelor of Arts - Social Work

University of Cincinnati
Cincinnati, OH

Skills

  • Forensic Interviewing
  • Multi-Line Phone Systems
  • Attention to Detail
  • Collaboration and Teamwork
  • Relationship Building
  • Microsoft Office
  • Maintaining Client Records
  • Crisis Intervention
  • Quality Assurance
  • Service planning
  • Scheduling appointments

Timeline

Intake Caseworker

Richland County Children Services
08.2005 - 12.2021

Bachelor of Arts - Social Work

University of Cincinnati
Brianne Kindinger