Brianne Latsha
Paxinos,PA
Summary
Highly-motivated LPN bringing more than 20 years healthcare experience with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recently completed medical coding training, with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
Geisinger Health Plan
Remote, PA
08.2023 - Current
- Developed and implemented care plans for assigned patients, ensuring the highest quality of care.
- Assessed patient needs, identified health problems and provided appropriate interventions to improve outcomes.
- Evaluated referrals from physicians, hospitals, clinics and other sources for appropriateness of services requested.
- Maintained accurate documentation of all case management activities in accordance with regulatory standards.
- Identified community resources available for assistance with housing, transportation or financial issues impacting a patient's health status.
- Communicated regularly with patients via phone calls or emails to check on their progress and answer any questions they may have.
Clinical Intake Coordinator
Geisinger Health Plan
Remote, PA
09.2021 - 08.2023
- Created a welcoming environment for incoming patients by providing them with necessary information about the facility's services and protocols.
- Performed data entry into EMR system according to established protocols while ensuring accuracy of all entered information.
- Managed incoming calls to schedule appointments and answer questions.
- Utilized computer applications to manage daily tasks efficiently.
- Adjusted schedules as needed due to cancellations or delays.
- Answered customer questions and scheduled appointments.
- Completed timely changes and updates to schedules in central scheduling system.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Maintained positive working relationship with fellow staff and management.
Clinic Supervisor
Geisinger
Kulpmont, PA
07.2004 - 09.2021
- Supervised medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Responded promptly to inquiries from patients or their families regarding health issues or treatment options.
- Evaluated applications submitted by prospective employees during the hiring process.
- Maintained up-to-date knowledge of current healthcare trends and best practices.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Analyzed patient feedback surveys regularly to identify areas where service improvements could be made.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Recruited, hired and trained new medical and facility staff.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Monitored vital signs, laboratory results, and other health data.
- Assisted physicians with exams, treatments, and procedures.
- Administered medications and immunizations as prescribed by a physician.
- Maintained accurate patient records and documentation according to clinic standards.
- Conducted diagnostic tests such as EKG's or phlebotomy as directed by a physician.
- Assisted in the development of quality improvement initiatives within the clinic setting.
- Prepared patient rooms for visits by cleaning, sanitizing equipment and stocking supplies.
- Used Epic to update electronic medical records with relevant patient information, laboratory test results and clinician orders.
Education
CPC-A Coder Certificate - Medical Coding
AAPC
Online03-2024
Licensed Practical Nurse - Nursing
Central Susquehanna LPN Career Center
Washingtonville, PA08-2001
High School Diploma -
Shamokin Area High School
Shamokin, PA06-2000
Skills
- Healthcare knowledge
- Community Resource Referrals
- Case Management
- Patient Care and Education
- Care Coordination
- Effective Communication
- Multitasking
- Training staff
- Team Collaboration
- Professionalism
- Organizational Skills
- Microsoft Office
- Electronic Charting
- HEDIS
Certification
- Licensed Practical Nurse, PN262072 EXP 6/2024
- CPC-A Certification
Membership
- AAPC
References
References available upon request.
Timeline
Nurse Case Manager
Geisinger Health Plan
08.2023 - Current
Clinical Intake Coordinator
Geisinger Health Plan
09.2021 - 08.2023
Clinic Supervisor
Geisinger
07.2004 - 09.2021
CPC-A Coder Certificate - Medical Coding
AAPC
Licensed Practical Nurse - Nursing
Central Susquehanna LPN Career Center
High School Diploma -
Shamokin Area High School
- Licensed Practical Nurse, PN262072 EXP 6/2024
- CPC-A Certification
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