Brianne Lopez
Winnetka,CA
Summary
Organized and efficient Leasing Consultant/Administrative Assistant with 3+ years supporting executive in scheduling, strategic planning, and finance. Proven abilities to manage complex functions, demanding exceptional multi-tasking skills.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Equity Residential
North Hollywood
11.2021 - Current
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Updated resident data into property management software system daily.
- Tracked leads using CRM software and followed up with interested parties.
Sales Associate
Disney Store
Sherman Oaks/Gilroy, CA
11.2016 - 09.2021
- Perform scripted and non-scripted events for guests
- Provide exceptional guest engagement and create magical moments for guests of all ages
- Asses guests needs by asking open ended questions and provide them with product knowledge
- Maintain a positive attitude while contributing to a fast-paced environment while providing guests with a fun and dynamic Disney shopping experience
- Perform cash and contactless transactions using POS in a timely manner while maintaining a high level of guest service
- Providing a safe work and shopping environment by upholding brand standards with visuals and housekeeping
- Partnered with leaders to plan a sales strategy
- Built close relationships with guests
- Verified guests' personal information
- Performed in store sales, contributing to achieving a sales goal of 3 million dollars.
Personal/Administrative Assistant
Duke & Dutchess
Woodland Hills, CA
01.2014 - 09.2017
- Monitor and maintain office equipment
- Schedule meetings and conferences
- Organize events with strategic planning
- Answer phone calls, emails and take messages
- Take accurate and comprehensive notes at meetings
- Help with daily time management
- Run errands as requested/personal shopping
- Book extensive and very detailed travel without assistance of travel agency
- Copying, scanning and faxing
- Manage vendors and contractors
- Maintain positive and professional staff and client relationship
- Suggest changes to office task workflow to improve efficiency
- Ensure office is kept clean and organized at all times
- Support executive with general operational tasks; perform general accounting and bookkeeping duties.
Education
AA - Theater Arts/Spanish
College of the Canyons
High School Diploma -
Valencia High School
Skills
- Communication Skills
- Event & Project Planning
- Time Management
- Problem-solving skills
- Relationship building
- Multi-tasking strength
- Filing & Data archiving
- Multi-Line phone proficiency
- Travel coordination
- Schedule management
- Administrative support
- Bilingual
- Social Media knowledge
- Customer Service
- Budgeting
- Memorization
- Creativity
- Public Speaking
Professional References
- Gabriela Hernandez, Assistant Community Manager, Altadena, CA (626)345-8118
- Jennifer Issa, Woodland Hills, CA, (818) 448-2502
- Matt McCray, Director, College of the Canyons, Valencia, CA, mccrayplay@gmail.com
Languages
- Spanish, Native or Bilingual
- American Sign Language, Limited Working
Timeline
Leasing Consultant
Equity Residential
11.2021 - Current
Sales Associate
Disney Store
11.2016 - 09.2021
Personal/Administrative Assistant
Duke & Dutchess
01.2014 - 09.2017
AA - Theater Arts/Spanish
College of the Canyons
High School Diploma -
Valencia High School
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