BRIANNE LOUVIERRE
Fort Worth,TX
Overview
8
8
years of professional experience
Work History
Director of Operations
ExecuFlow
Fort Worth, TX
01.2023 - Current
- Led operational transformation initiatives that resulted in productivity and profitability for multiple clients.
- Created KPIs and performance metrics to generate actionable insights
- Skillfully orchestrated over 100 high-impact events, boosting client approval ratings
- Refined processes to minimize overheads and elevate service standards.
- Developed and implemented comprehensive training programs for event staff, enhancing team performance and engagement.
Director of Operations
Inner Wealth
St Louis, MO
04.2022 - 08.2023
- Successfully slashed operating expenses by 30%
- Expertly oversaw forecasting, cash flow, payroll, and invoicing to ensure smooth operations
- Developed and implemented operational strategies to meet business objectives
- Oversaw onboarding processes, employee training programs, and supervision efforts
- Developed and tracked key performance indicators (KPIs) to measure and evaluate the success of business operations
- Analyzed performance data and implemented strategies for improvement
Director of Operations
Ulrich Lifestyle
Fort Worth, TX
10.2020 - 01.2022
- Supervised eight departments to ensure seamless end-of-month processes
- Efficiently handled and coordinated multiple job responsibilities on daily basis, including strategic planning, process optimization, cross-functional collaboration, project management, quality assurance, budget management, compliance, team leadership, vendor management and continuous improvement
- Evaluated business processes to improve productivity
- Developed strategies for workflow optimization and cost reduction
- Teamed up with executives to harmonize operations and overall objectives
- Supervised QA procedures maintaining high-level performance
Property Manager/Licensed Real Estate Agent
Westrom Group
Haslet, TX
06.2019 - 08.2020
- Oversaw daily operations of more than 400 single-family homes
- Managed and coordinated all subcontractors and on-site staff and promptly addressed all urgent tenant complaints, including handling repairs and improvements
- Coordinated daily functions related to tenant applications, qualifying, preparation of documents, rent accounting with tenants, accounting with owners, journal entries, property inspections, delegating work orders, inspections upon completion, and preparation of weekly, monthly, quarterly and annual reports
- Mitigated all client disputes involving evictions, criminal, credit, rental, and telechecks
- In charge of processing apartment applicant screening and business credit reports
Office Manager
Decatur Heat and Air
Decatur, TX
07.2016 - 06.2019
- Enhanced operational flow through automation of client correspondence processes
- Played a role in guiding and actualizing strategic plans
- Facilitated effective interdepartmental collaboration
- Ensured accurate financial transactions through efficient recordkeeping procedures
- Reported daily progress updates and conducted stakeholder meetings
- Instituted accountability mechanisms.
- Developed analytical frameworks driving effective decision-making across the organization
- Offered strategic recommendations derived from detailed analysis
- Enhanced operational efficiency through structured staff performance assessments
Education
Real Estate License - Real Estate
Kaplan Education
Some College (No Degree) - Mathematics
University of North Texas
Denton, TXSkills
- Process Improvement
- Operations Oversight
- Risk Mitigation
- Leadership training
- Process Improvements
- Strategic planning and execution
- Strategic Planning
- Business Management
- Administrative Management
- KPI Tracking
- Customer Service Management
- Sales Tracking
- Policy Development
Timeline
Director of Operations
ExecuFlow
01.2023 - Current
Director of Operations
Inner Wealth
04.2022 - 08.2023
Director of Operations
Ulrich Lifestyle
10.2020 - 01.2022
Property Manager/Licensed Real Estate Agent
Westrom Group
06.2019 - 08.2020
Office Manager
Decatur Heat and Air
07.2016 - 06.2019
Real Estate License - Real Estate
Kaplan Education
Some College (No Degree) - Mathematics
University of North Texas
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