Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brianne Morales

Laredo,TX

Summary

Observant Licensed Cosmetologist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled haircuts and nail techniques, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Overview

5
5
years of professional experience

Work History

Licensed Cosmetologist

Self-employed
05.2023 - Current
  • Enhanced client satisfaction by providing personalized hair and beauty consultations.
  • Increased salon revenue through effective upselling of products and services.
  • Performed various hair treatments for improved client hair health and appearance.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
  • Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Used social media platforms to promote salon and services.

Nail Technician

Yes Nails
04.2022 - 04.2023
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Boosted salon revenue by upselling additional services and retail products to clients.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
  • Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
  • Assisted in training new hires on salon procedures, policies, and best practices in nail care services.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.

Cashier

Chick-fil-A
08.2018 - 02.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Texas Department of License - Cosmetology Education

Laredo CHI Academy Beauty School
Laredo, TX
05.2021

High School Diploma -

United High School
Laredo, TX
06.2020

Skills

  • Lash and Brow Maintenance
  • Waxing and Hair Removal Techniques
  • Nail Treatments
  • Eyelash extensions
  • Haircutting techniques
  • Facial treatments
  • Sanitation practices
  • Hair styling proficiency
  • Inventory management
  • Appointment scheduling
  • Nail care services
  • Social media promotion
  • Multitasking capabilities

Accomplishments

  • FFA student in high school for 3 years. I raised 3 goats and placed top 5 on all.
  • Buying my first car and being responsible with giving payments on time.
  • Handling my own at home business

Timeline

Licensed Cosmetologist

Self-employed
05.2023 - Current

Nail Technician

Yes Nails
04.2022 - 04.2023

Cashier

Chick-fil-A
08.2018 - 02.2019

Texas Department of License - Cosmetology Education

Laredo CHI Academy Beauty School

High School Diploma -

United High School

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Brianne Morales