Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to balance multiple priorities, projects, and clients and work as part of a team or independently as needed.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Closing/Transaction Coordinator
Neighborhood Housing Group, LLC
01.2022 - Current
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Evaluated and negotiated contracts to procure favorable financial terms.
Scheduled closings and added to company Google Calendar
Coordinates with Paralegal's and Attorney's to obtain clear title.
Handling title issues with attorney
Communication with buyers and sellers
Reading HUD1 closing statements and closing. documents.
Daily use of Dropbox and Google Suite
Prepare and send documents through Docusign/Right Signature
Preparing contracts and sending to sellers and buyers
Scheduling access to properties for inspection purposes.
Obtain property insurance on day of closing
Update CRM software (Podio) daily
Communicating with acquisition managers and sales people keeping them up to date on closings
Paralegal
Law Office of Michael L. Brown
01.2020 - 01.2021
Experience with criminal and federal law, as well as workers compensation
Created and filed motions, pleadings, subpoenas, affidavits, and legal documents for 30-50 cases every week.
Developed and maintained professional relationships with clients, attorneys, and court officials
Organize trial preparation, litigation, and support including witness lists, exhibits and trial binders
Conducted legal research using Westlaw.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Edited and proofread legal documents to verify accuracy.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Interviewed clients to obtain information relevant to cases.
Attended court hearings and depositions to take notes and document proceedings.
Collaborated with attorneys to develop strategies for each case.
Spa Manager
LifeSpa
01.2018 - 01.2020
Provided outstanding leadership and exceptional guest interactions
Responsible for hiring, training, and coaching LifeSpa Coordinator team
Managed Cost of Goods: Inventory cycles, ordering of products, and receiving goods
Managed Spa's monthly budget, Profit and Loss statements and payroll.
Completed several Leadership programs
Raised new member engagement 5% with-in 60 days and pre-booking 7% with-in 60 days, with technician and coordinator incentives
Raised over all morale with in LifeSpa
Handled all LifeSpa Cooperate lead events
Social Media Management.
Maximized efficiency through time management and staff supervision to boost productivity.
Office Manager
Providence Chiropractic
01.2014 - 01.2017
Directed callers to appropriate party or handled caller's needs
Greeted and signed in patients upon arrival in high-volume office
Obtained and processed insurance information and any other necessary data
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
Coordinated special projects and managed schedules.
Scheduled appointments for new and recurring patients based on physician availability
Maintained hard copies of patient records as well as files entered into EHR system
Promoted and took ownership of internal marketing and event planning at office
Social Media Management.
Accounting Assistant
Padgett Business Services
01.2010 - 01.2012
Hand delivered and received all client confidential statements, reports, and payroll documents
Process, invoice, and collect on completed client work
Write and distribute email, correspondence memos, letters, faxes and forms
Data input of client expenditures and payroll hours
Maintained clean and organized files by keeping accounts payable records up-to-date.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Associate Director at Neighborhood Strategies | Neighborhood Housing Services of ChicagoAssociate Director at Neighborhood Strategies | Neighborhood Housing Services of Chicago
Education Program Manager/Outreach Marketer at Neighborhood Housing Services of New Britain, Inc.Education Program Manager/Outreach Marketer at Neighborhood Housing Services of New Britain, Inc.