Brianne Phillips
Laguna Niguel,CA
Summary
Conscientious and thorough Bookkeeping Assistant considered productive team player in busy accounting office. Positive and courteous communicator offering calm telephone and email etiquette. Flexible professional trained in Quickbooks.
Detail-oriented and knowledgeable Chiropractic Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Grant Chiropractic
01.2014 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Input patient data into computer system using Dr. Computer System and checked information for accuracy.
- Scheduled patient appointments for busy chiropractic practice.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assistant Bookkeeper
Robert Lopez Accountancy
07.2018 - Current
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Assisted bookkeepers in providing support documentation required for audits.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
- Reduced financial discrepancies through transaction monitoring and management.
- Maintained financial records to verify completeness and availability of records and compliance with policy and established regulatory guidelines.
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
- Reviewed general ledger for accuracy and specific coding issues.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Entered figures using 10-key calculator to compute data quickly.
Barista
STARBUCKS COFFEE COMPANY
11.2010 - 04.2012
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Education
No Degree - Criminal Justice
Santa Ana College
Santa Ana, CA12.2024
No Degree - Paralegal
Santa Ana College
Santa Ana, CA12.2024
Skills
- Account Reconciliation
- MS Office Expertise
- Superior Attention to Detail
- Bill Payment and Recordkeeping
- Data Entry and 10-Key
- Patient Information Maintenance
- Examination Scheduling
- Telephone Etiquette
- Healthcare Knowledge
- Evidence Gathering
- Legal Writing
- Online Research
- Team Communication
- NSLT Certified
Certification
- Legal Technology Certificate, National Society for Legal Technology
Timeline
Assistant Bookkeeper
Robert Lopez Accountancy
07.2018 - Current
Chiropractic Assistant
Grant Chiropractic
01.2014 - Current
Barista
STARBUCKS COFFEE COMPANY
11.2010 - 04.2012
No Degree - Criminal Justice
Santa Ana College
No Degree - Paralegal
Santa Ana College
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