Brianne Schlosser
Las Vegas,NV
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
14
14
years of professional experience
Work History
Owner CEO
Naked City Vintage & Pretty Odds n' Ends
NV, NV
08.2021 - Current
- Curated diverse vintage and oddity collections for retail display and online sales.
- Handled customer inquiries, providing exceptional service and product knowledge.
- Implemented visual merchandising strategies to enhance store aesthetics and appeal.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Collaborated with other owners on joint ventures and shared resources.
- Trained and supervised staff to deliver excellent customer service.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Service Technician/Title Clerk
State of Nevada Department of Motor Vehicles
NV, NV
08.2016 - 08.2021
- Managed issuance of Nevada ID cards and driver licenses, verifying document authenticity.
- Created and updated vehicle registrations and titles efficiently, maintaining accurate records.
- Utilized computer systems for data entry tasks, ensuring proper documentation management.
- Ensured compliance with laws governing motor vehicle regulations during all transactions.
- Conducted research on title issues using various databases to support customer inquiries.
- As Title Clerk, reviewed the submitted title paperwork for completeness to prevent errors in title processing.
- Managed office decoration for special occasions, birthdays, and holidays; highlighted achievement of winning Donate Life contest three times.
- Organized biweekly employee lunches, oversaw ingredient procurement, and ensured quality and variety in menu options to enhance employee morale.
Guest Coordinator/Property Manager
SERV Property Management
NV, NV
04.2012 - 01.2020
- Responded to guest booking inquiries and addressed questions regarding property and locality.
- Collaborated with housekeeping to maintain cleanliness and readiness of guest accommodations.
- Handled guest complaints efficiently ensuring timely resolutions to enhance experiences.
- Developed and maintained positive relationships with returning guests to foster loyalty.
- Prepared welcome packages for new guests.
- Coordinated property maintenance and repairs with vendors promptly.
- Managed reservation systems to ensure accurate bookings and guest satisfaction.
- Reviewed, approved, or denied guest rental applications based on established criteria.
- Performed cleaning and stocking of properties to maintain high standards.
Real Estate Sales Executive
Berkshire Hathaway Home Services Nevada Properties
<ul>
<li>Assisted clients in navigating the home buying process with comprehensive support.</li>
<li>Cultivated client relationships through personalized communication and follow-up strategies.</li>
<li>Negotiated contracts and facilitated closing processes for smooth transactions.</li>
<li>Identified new potential markets and developed plans for targeting them.</li>
<li>Initiated contact with prospects via email campaigns or cold calls to generate leads.</li>
<li>Communicated effectively with clientele to maintain customer satisfaction and loyalty.</li>
</ul>, NV
04.2014 - 03.2016
- Assisted clients in navigating the home buying process with comprehensive support.
- Cultivated client relationships through personalized communication and follow-up strategies.
- Negotiated contracts and facilitated closing processes for smooth transactions.
- Identified new potential markets and developed plans for targeting them.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Education
Commercial Drivers License -
Ahern Advanced Career Technical Institute
Las Vegas03-2025
BA - Fine Art, Graphic Design
University of Nevada Las Vegas
Las Vegas, NV01.2013
Vocational Courses - Las Vegas, NV
MGM Grand University
Las Vegas, NV01.2007
Associates Degree - General Education
Cuesta College
San Luis Obispo, CA01.2001
Skills
- PC and Mac proficiency
- Microsoft Office Suite expertise
- Word processing skills
- Email communication
- Graphic design and photography
- Multi-line phone systems operation
- Call center operations
- Internet proficiency
- Property management software knowledge
- Leadership and coaching abilities
- Clerical support skills
- Data entry and 10-key input
- Customer service excellence
- Office management strategies
- Hiring and staffing expertise
- Verbal and written communication skills
- Staff training and development
- Visual merchandising strategies
- Project management
- Customer service
- Team leadership
- Data entry
- Document verification
- Cash handling experience
- Data entry proficiency
- Time management abilities
- Creative problem solving
- Adaptability
- Money handling
- Hospitality and accommodation
- Office administration
- Attention to detail
- Legal document review
- Fraud detection skills
- Document review
- Administrative skills
- Multitasking
- Visual design
- Clerical support
- Leadership
- Critical thinking
- Organization
- Written communication
- Analytical thinking
- Communication
- Staff training
- Report preparation
- Training and onboarding
- Guest inquiries
- Cash handling and management
- Reports and documents
- Strong telephone etiquette
- Front desk operations
- Front desk management
- Property management
- Client confidentiality
- Hotel industry experience
- Hotel services and hospitality
- Administrative support
- Two-way radio operation
- Adaptability and flexibility
Timeline
Owner CEO
Naked City Vintage & Pretty Odds n' Ends
08.2021 - Current
Service Technician/Title Clerk
State of Nevada Department of Motor Vehicles
08.2016 - 08.2021
Real Estate Sales Executive
Berkshire Hathaway Home Services Nevada Properties
04.2014 - 03.2016
Guest Coordinator/Property Manager
SERV Property Management
04.2012 - 01.2020
Commercial Drivers License -
Ahern Advanced Career Technical Institute
BA - Fine Art, Graphic Design
University of Nevada Las Vegas
Vocational Courses - Las Vegas, NV
MGM Grand University
Associates Degree - General Education
Cuesta College