Brianne Svatek
BRYAN,TX
Summary
Driven professional with a track record of fostering strong relationships and enhancing operational efficiency. At College Station Chiropractic, streamlined inventory management and improved staff retention through effective team supervision and conflict management. Excelled in roles requiring meticulous administrative support and customer service, significantly boosting client satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
In-Home Nanny
Jessica and Ashley Hutto-Schultz
01.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
Office Manager
College Station Chiropractic
04.2021 - 05.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Front Office Medical Assistant
Texas ENT & Allergy
07.2017 - 01.2019
- Posted payments and charges to patient accounts and participated in billing processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Kept equipment operating by following operating instructions and troubleshooting any problems.
- Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Protected patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Collected deductibles and copays to post money to patient accounts.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
Education
Associate of Applied Science - Radiologic Technology
Blinn College
Bryan, TXMedical Assistant Diploma - Medical Assisting
Remington College
Garland, TX01.2013
Skills
- Team Supervision
- Customer Service
- Supply Management
- Data Entry
- Administrative Support
- Bookkeeping
- Clerical Support
- Financial Tracking
- Scheduling and calendar management
- Account Reconciliation
- Relationship Building
- Mail handling
- Conflict Management
Timeline
In-Home Nanny
Jessica and Ashley Hutto-Schultz
01.2024 - Current
Office Manager
College Station Chiropractic
04.2021 - 05.2022
Front Office Medical Assistant
Texas ENT & Allergy
07.2017 - 01.2019
Associate of Applied Science - Radiologic Technology
Blinn College
Medical Assistant Diploma - Medical Assisting
Remington College
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