Brianne Urbina
Henderson
Summary
Adept at managing high-volume dining and crafting memorable guest experiences, I honed my exceptional customer service and cash handling skills at Kings Fish House. My collaborative spirit and strong work ethic have consistently enhanced team productivity and customer satisfaction, showcasing my hospitality service expertise without compromising service quality.
Overview
21
21
years of professional experience
Work History
Server
Kings Fish House
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Allegient Stadium
04.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
The George
10.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with Toast handheld computer
Bartender/server
Lucilles Bbq
07.2004 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
GED - General Studies
Basic High School
Henderson, NV05.2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Food running
- High volume dining
Timeline
Server
The George
10.2023 - 01.2025
Server
Kings Fish House
04.2022 - Current
Bartender
Allegient Stadium
04.2020 - Current
Bartender/server
Lucilles Bbq
07.2004 - 05.2021
GED - General Studies
Basic High School
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