Summary
Overview
Work History
Education
Skills
Timeline
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Brianne Wettstein

Springfield,MO

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Scare Actor

Wisconsin Fear Grounds
10.2023 - Current
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
  • Participated in regular evaluations with supervisors, implementing feedback for continuous growth as an actor within the company.
  • Seasonal

Server, Host, TOGO Host, Buster

Texas Roadhouse
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Phone Staff

Glass Nickel Pizza Co.-brookfield 262-782-8000
05.2023 - 04.2024
  • Collaborated with team members for continuous improvement of processes and procedures.
  • Handled escalated calls professionally, working closely with supervisors to resolve complex issues effectively.

Theater Associate

Marcus Theatres
10.2021 - 05.2023
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Monitored guests for compliance with safety and security protocols, raising any issue with security.
  • Sold admission, processed payments, and issued tickets.
  • Provided information about current and future events at facility.
  • Provided customer service by selling tickets and merchandise and answering questions

Education

Missouri State University
Springfield, MO
08.2024 - 5 2028

High School Diploma -

Waukesha Academy Of Health Professions
Waukesha, WI
06.2024

Skills

  • Emotional Control
  • Body language
  • Stamina Maintenance
  • Facial Expressions
  • Creative Thinking
  • Team Building and Leadership
  • Work Prioritization
  • Flexible and Adaptable
  • Team Collaboration
  • Public Engagement
  • Production Promotion
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Missouri State University
08.2024 - 5 2028

Scare Actor

Wisconsin Fear Grounds
10.2023 - Current

Phone Staff

Glass Nickel Pizza Co.-brookfield 262-782-8000
05.2023 - 04.2024

Server, Host, TOGO Host, Buster

Texas Roadhouse
02.2023 - Current

Theater Associate

Marcus Theatres
10.2021 - 05.2023

High School Diploma -

Waukesha Academy Of Health Professions

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Brianne Wettstein