Efficient, accuracy-driven administrative professional successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in problem solving and operational efficiency. Bringing superior performance in related office support roles. Experienced in addressing various business office needs, including file and document management and technical training. Diplomatic and professional when communicating with stellar time management and multitasking expertise. Personable and dedicated Project Assistant with self-motivated nature, focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
11
11
years of professional experience
Work History
Project Manager
Wendel
Williamsville , NY
10.2021 - Current
Developed and initiated projects, managed costs, and monitored performance.
Fostered relationships with vendors to promote positive working relationships.
Provided management for internal personnel, contractors and vendors.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Project Assistant and Team Leader
Wendel Companies
Williamsville, NY
06.2018 - Current
Promoted as team leader to manage a group of four administrative professionals.
Produced highly accurate internal and external letters and memoranda.
Created and updated hundreds of physical records and digital files to maintain current, accurate and compliant documentation.
Completed multiple tasks simultaneously to optimize project completion.
Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Provided assistance with preparation of project-related reports, manuscripts, and presentations.
Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
Performed work according to project schedules and established quality standards.
Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Worked with senior leadership to complete complex projects on time and under-budget.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Adhered to established schedules by facilitating work quality and timely delivery.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Created staff schedules, approved requested time off, and updated reports for team of four support staff.
Worked with customer service to handle escalated customer issues.
Development Administrator
Hauptman-Woodward Medical Research Institute
Buffalo, NY
01.2012 - 06.2018
Utilize Sage Paradigm to input and track monetary contributions for over 5000 active donors -Developed tracking reports which are used for targeted marketing, focusing on gifts, event registrations, and payment logs -Draft and coordinate 1500 appeal letters quarterly, focusing on potential high yield donors -Finalize and file required W-9 and Z-10 tax forms for many key donors -Responsible for securing over $5,000 in grant funding from various corporations and foundations - Serve as editor for quarterly newsletter and annual report, with distribution to over 1500 recipients -Facilitate six-member development committee meetings with focus on increased efficiency and funding growth -Train and supervise two student interns and three Liberty Partnership Program participants resulting in continued growing relationships between HWI and University of Buffalo Event Planning:.
On development of promotional and marketing materials.
Coordinated twenty person Riedel committee meetings with emphasis on event planning progress and timeline management.
Operating with $30,000 budget, negotiate wine and stemware costs resulting in savings of over $8,000 to HWI.
Built interactive event website allowing sponsors and guests to donate funds, bid on auction items, and obtain full event information.
Website was responsible for $12,000 in direct funding.
Directed Buffalo Niagara Convention Center Event Coordinator on implementation of catering and layout of all seating, lighting and sound for over 500 attendees.
Supervised security staff during multiple events ensuring compliance, regulations and guest safety h.
Completed and filed all required NYS Liquor Authority paperwork in order to obtain beer/wine/hard cider license for fundraising events totaling over $100,000.
Education
Bachelor of Science - Elementary Education; Languages And Literature
St. Bonaventure University
Olean, NY
05.2001
Skills
Relationship Building
Problem Solving and Complaint Resolution
Meticulous Attention to Detail
Document and File Management
Judgment and Decision Making
Report Preparation
Professional and Courteous
Strong Organizational Skills
Multitasking and Time Management
Verbal and Written Communication
Accomplishments
Selected for PSMJ Project Management Bootcamp - Completed
Selected for the Wendel Companies Professional Development - Complete 4/2022
Timeline
Project Manager
Wendel
10.2021 - Current
Project Assistant and Team Leader
Wendel Companies
06.2018 - Current
Development Administrator
Hauptman-Woodward Medical Research Institute
01.2012 - 06.2018
Bachelor of Science - Elementary Education; Languages And Literature
St. Bonaventure University
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