BRIANN MARIE RAMIREZ
Fresno,CA
Summary
Adaptable Direct Care Staff with stellar leadership qualities and work history. Uses a motivational approach and upbeat nature to cultivate a positive work environment. Skilled at training employees and teaching organized approaches to handle client needs, daily tasks, and appointment scheduling. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction between clients' and staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Staff - Child Care Worker
Manuch Inc.
Fresno , CA
06.2021 - Current
- Established therapeutic rapport with client by offering range of services for over 1 year
- Maintained schedule for client routine and appointments
- Participate in monthly team meetings to discuss clients' individualized treatment plans
- Accurately document passing of client medication, report any changes in behaviors or health, and record inventory of medication
- Offered hands-on assistance to staff and management, going above and beyond to meet client/ facility needs
- Enforced rules and managed behavior through developmentally appropriate discipline
University Assistant
Fresno Pacific University
Fresno, CA
08.2017 - 03.2020
- Developed record keeping systems for employee records and University documents to optimize operations and reduce project lags
- Built and maintained excellent customer / student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coordinated and planned student worker schedule
Education
Bachelor of Science - Communication Studies
Fresno Pacific University
Fresno, CA12.2023
Skills
- Computers and Technology
- Strong Communication Skills
- Organized and reliable work Ethic
- Scheduling and Coordinating
- Directing Team Members
- Shift Coverage
Certification
Mental Health First Aid Certified - National Council For Mental Wellbeing, Fresno CA
February 2022-February 2023
Timeline
Direct Care Staff - Child Care Worker
Manuch Inc.
06.2021 - Current
University Assistant
Fresno Pacific University
08.2017 - 03.2020
Bachelor of Science - Communication Studies
Fresno Pacific University
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