Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brianny De La Paz

Jamaica,NY

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Zen Astoria
03.2024 - 09.2024
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Lifeguard

PLEASURE POOLS & Spas
05.2022 - 09.2023
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Provided friendly customer service to guests and addressed concerns.

Cashier

Acme Markets
01.2021 - 06.2021
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Psychology

St. John's University
Jamaica, NY
06.2027

High School Diploma -

Cliffside Park High School
Cliffside Park, NJ
06.2023

Skills

  • Reservation coordination
  • Conflict Resolution
  • ID Verification
  • Staff Training
  • Emergency Response
  • Training and mentoring
  • Team Bonding
  • Public Safety
  • CPR Certified
  • Product Knowledge
  • Issue Resolution

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Zen Astoria
03.2024 - 09.2024

Lifeguard

PLEASURE POOLS & Spas
05.2022 - 09.2023

Cashier

Acme Markets
01.2021 - 06.2021

Psychology

St. John's University

High School Diploma -

Cliffside Park High School
Brianny De La Paz