Brian P. Lucero
Rio Rancho,NM
Summary
Experienced with managing territories and fostering client relationships. Utilizes strategic planning and client engagement to drive sales growth. Knowledge of building strong client connections and delivering compelling sales presentations.
Overview
31
31
years of professional experience
Work History
Northern Territory Representative
Dreamstyle Remodeling
09.2019 - 12.2022
- Increased sales revenue through effective relationship building and product presentations for clients.
- Set up contracts and streamlined ordering process.
- Provided exceptional customer service by addressing concerns promptly and offering tailored solutions when required.
- Collaborated with cross-functional teams to ensure smooth operations and meet customer needs efficiently.
- Maintained a high level of product knowledge, providing expert advice to clients on suitable solutions.
- Participated in industry conferences and networking events, staying informed about market changes while promoting company offerings.
Assistant Store Manager
Walmart Supercenter
12.2017 - 02.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Account Executive
Truly Nolen Pest Control
03.2016 - 11.2017
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Certified by state of New Mexico for pest control applications
Area Manager
ADT Security
12.2015 - 02.2016
- Provided expert advice to clients on best practices for maintaining and operating their security systems, ensuring long-term reliability and effectiveness.
- Contributed to overall company success by consistently meeting or exceeding assigned performance metrics and goals.
- Streamlined installation processes, ensuring smooth implementation of security devices at client sites.
- Provided self generated leads and assisted with full account support: sales, installation, payments and customer service
Finance and Sales Manager
Santa Fe Motor Sports
05.2014 - 07.2015
- Developed and implemented strategies to increase sales and profitability.
- Established and maintained relationships with financial institutions for motorcycle sales financing
- Provided monthly sales projections
- Secured store at end of buisness day
Assistant Store Manager
Country Dan's Furniture
05.2013 - 05.2014
- Hired and trained new employees for sales floor
- Ran daily operations for small furniture store
- Provided daily sales reports and end of day closure for storefront
Lead Sales Consultant
American Home Furniture
12.2011 - 11.2012
- Ran sales floor, providing daily sales of furniture and home furnishings
- Stayed current with company processes providing upselling od furniture protection and financing opportunities
- Balanced cash drawers and processed sales reports at end of business day
Store Manager
Perfect Appearance
08.2009 - 05.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Handled advertising and marketing for local sales promotions
Sales Representative
Local Pages Publishing
09.2008 - 05.2009
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Provided business to business sales
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed advertising strategies from conception to completion collaborating with art department and sales staff
Store Manager
Perfect Appearance
03.2008 - 06.2008
- On-site manager handling daily operations from store open to store close.
- Implemented software programs tracking daily, monthly, and yearly sales.
- Provided weekly sales projections
- performed monthly marketing
- increased monthly sales by 42%, while decreasing overhead expenditure by 18%.
Store Manager
Meineke Car Care
01.2006 - 08.2006
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
Client Consultant
Abanco International
11.2005 - 01.2006
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided set up and programming of merchant machines for financial processing of credit card and check systems
- provided business to business sales while also covering daily corporate scheduled appointments
Service Manager
Firestone Corporation
05.2004 - 07.2005
- Met with customers to discuss service needs and offer available solutions.
- Oversaw national and wholesale accounts
- Hired, trained and supervised team of service staff members to meet business goals.
Service Manager
Brakes Plus
11.2002 - 03.2004
- Started as sales associate and customer service representative advancing to lead service manager
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Handled daily open to close operations while also caring for daily deposits
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Store Manager
Earl Scheib Paint Body Roan Auto Paint
01.2002 - 12.2002
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- oversaw all store operations from front office sales to production. Maintained weekly payroll, estimates, daily sales reports.
- increased sales by 22% while maintaining a top-5 spot out of 160 other stores
Account Executive
Maaco Auto Body
01.2001 - 12.2001
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Negotiated contracts successfully with insurance claims securing favorable terms for both the company and clients.
- provided monthly input for marketing and sales promotions
Store Manager
Alpine Automotive Service
03.1998 - 11.2000
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- utelized computer softawre for record keeping and part ordering
Account Executive
Century 400 Inc
10.1991 - 01.1998
- Oversaw all sales operations including export and import.
- Managed and maintained a staff of 7 total staff members
- prepared weekly, monthly and q2uarterly sales projections while coordinating with research and development projects
- provided personal contact with customer account base resulting in a 25% increase in sales and over $6 million of direct revenue
- researched vendors for competitive pricing
- ordered all raw materials for manufacturing process
Education
Business
Pueblo College of Business
Pueblo, COSkills
- Goal oriented
- Data-driven decision making
- Operational planning
- Inventory control
- Networking skills
- Sales background
- Cold calling skills
- On-site demonstrations expertise
- Reliability
- Excellent communication
Timeline
Northern Territory Representative
Dreamstyle Remodeling
09.2019 - 12.2022
Assistant Store Manager
Walmart Supercenter
12.2017 - 02.2019
Account Executive
Truly Nolen Pest Control
03.2016 - 11.2017
Area Manager
ADT Security
12.2015 - 02.2016
Finance and Sales Manager
Santa Fe Motor Sports
05.2014 - 07.2015
Assistant Store Manager
Country Dan's Furniture
05.2013 - 05.2014
Lead Sales Consultant
American Home Furniture
12.2011 - 11.2012
Store Manager
Perfect Appearance
08.2009 - 05.2011
Sales Representative
Local Pages Publishing
09.2008 - 05.2009
Store Manager
Perfect Appearance
03.2008 - 06.2008
Store Manager
Meineke Car Care
01.2006 - 08.2006
Client Consultant
Abanco International
11.2005 - 01.2006
Service Manager
Firestone Corporation
05.2004 - 07.2005
Service Manager
Brakes Plus
11.2002 - 03.2004
Store Manager
Earl Scheib Paint Body Roan Auto Paint
01.2002 - 12.2002
Account Executive
Maaco Auto Body
01.2001 - 12.2001
Store Manager
Alpine Automotive Service
03.1998 - 11.2000
Account Executive
Century 400 Inc
10.1991 - 01.1998
Business
Pueblo College of Business
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