Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brian S Smith

Pembroke Pines,FL

Summary

With a proven track record at Facility Contract Services, I excel in driving operational excellence and customer satisfaction through innovative strategies and effective team leadership. Expert in process improvement and cross-functional communication, I significantly enhance efficiency and safety compliance, leveraging my Commercial Driver License and project management skills to surpass objectives.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Utilities Operations Manager

Facility Contract Services
Pembroke Pines, FL
10.2014 - 12.2024
  • Directed operations staff of 5 by providing guidance, training, and support in order to meet company objectives.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Enforced federal, state, local and company rules for safety and operations.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Truck Driver/Sales Representative

USF Reddaway
Tacoma, WA
08.1992 - 03.2014
  • Responsible for the safe and timely delivery of all types of LTL freight.
  • Resolving issues with customers regarding damages, shortages, overages, wrong or inaccurate purchase orders, BOL, appointment delays, and hostile situations that require problem-solving skills.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Participated in the Safety Committee by providing constructive feedback to help ensure a safe, cohesive work environment.

Education

High School Diploma -

Highline Community College
Des Moines, WA
03-1987

Skills

  • Building and facility management
  • Process improvement strategies
  • Cross-functional communication
  • Vendor sourcing
  • Assignment delegation
  • Performance management
  • Project management abilities
  • Team leadership
  • Contract review and recommendations
  • Expense report
  • Inventory control
  • Customer retention
  • Health and safety compliance

Certification

  • Commercial Driver License, Class A, with all endorsements including passenger and school bus, double/triple trailers, tanker, and hazardous materials

Timeline

Utilities Operations Manager

Facility Contract Services
10.2014 - 12.2024

Truck Driver/Sales Representative

USF Reddaway
08.1992 - 03.2014

High School Diploma -

Highline Community College

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Brian S Smith