Microsoft Excel
Hi, I’m
Brian Peterson
Clearwater
I find that the harder I work, the more luck I seem to have.
Thomas Jefferson
Summary
Well-versed professional bringing 15 years of experience within software development as project, program and product manager achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines and building positive relationships with team, customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
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Overview
24
years of professional experience
Work History
TD Synnex
Senior Technical Product Manager
11.2020 - Current
Job overview
- Represented the Robotic Process Automation (RPA) Product to our internal clients within the organization
- Established product vision & strategy and managed the product roadmap for RPA product
- Acted as the teams Product Owner & Project Manager.
- Led the team at the forefront of the organization’s digital transformation and helped deliver over 500 processes, while adopting UiPath to implement automations across 3 regions and multiple business lines
- Championed cross-functional collaboration for seamless product integration and enhanced user experience.
- Developed comprehensive product roadmaps to guide future development efforts and align with business objectives.
- Spearheaded efforts to integrate AI/machine learning technologies into existing products, boosting their value proposition in the marketplace.
- Streamlined product development processes by implementing Agile methodologies, resulting in faster delivery.
- Implemented data-driven decision making by utilizing analytics tools to track KPIs and measure success against benchmarks.
- Established and enforced project timelines and deadlines.
- Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
FIS Global
Senior Technical Program Manager
11.2018 - 11.2020
Job overview
- Oversaw all aspects of assigned projects, which had a budget of 10 million dollars, under the Fintech Analytics Program throughout project lifecycles
- Managed the end-to-end product delivery, release management, change management, and product performance reporting.
- Planned and managed technical projects for clients.
- Managed timelines and dependencies while monitoring blockers, calling our risks when it came to resourcing, and liaising with leadership and stakeholders
- Maintained project planning process to confirm all readiness activities are being tracked in the project delivery schedule
- Ensured development and maintenance of product documentation and Team/SharePoint knowledge sites.
- Worked closely with other departments to better understand product features and develop appropriate training materials.
- Enhanced product development for streamlined processes through implementation of agile methodologies.
- Drove innovation initiatives by encouraging cross-functional collaboration and fostering a culture of continuous learning and development.
- Collaborated closely with product owners to define clear project scopes and deliverables that met customer needs while adhering to established budgets and timelines.
- Delivered efficient project management by overseeing cross-functional teams and ensuring timely completion of milestones.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
Kobie Marketing Inc.
Director of Production Support
03.2017 - 11.2018
Job overview
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Led DevOps and Production Support teams, which was a cross-functional team of 40+ teammates from vendor management, release management, development, solutions architecture, administrators, operations and project management.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Kobie Marketing Inc.
Director of Project/Program Management
07.2015 - 02.2017
Job overview
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Coached team members for improved performance through constructive feedback, skill development opportunities, and ongoing support.
- Increased overall project success rates by providing expert guidance to team members and ensuring alignment with organizational goals.
- Continuously optimized resource allocation strategies based on evolving priorities or constraints ensuring effective use of available talent pool.
- Built solid relationships with clients through regular updates on project status, addressing concerns promptly, and demonstrating understanding of their business needs.
Kobie Marketing Inc.
Project Manager
02.2013 - 06.2015
Job overview
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Negotiated and managed third-party contracts related to project deliverables.
- Managed projects utilizing Agile methodology.
- Implemented Agile methodologies to improve project management efficiency and adaptability.
Kobie Marketing Inc.
Loyalty Operations Specialist
12.2011 - 01.2013
Job overview
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Conducted problem analysis that led to recommendations for solutions while following established methodologies, policies and procedures.
- Created policy and procedures for Customer Service, Inventory management, Inventory Audits, and Fulfillment.
DKG Enterprises Inc.Gainesvilee, FL
Operations Manager
01.2000 - 01.2010
Job overview
- Enhanced customer satisfaction by implementing effective merchandising strategies and store layouts.
- Developed strong relationships with vendors, resulting in exclusive promotions and favorable pricing agreements.
- Streamlined operational processes, reducing overhead costs and increasing overall profitability for the region.
- Managed inventory levels efficiently, reducing stock discrepancies and improving order accuracy.
- Coordinated seasonal promotional events at various stores throughout the territory driving increased foot traffic and brand awareness.
- Increased regional sales by developing and executing targeted marketing campaigns.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
- Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
- Streamlined invoice processing for improved efficiency and reduced processing time.
- Managed accurate and timely processing of over 60 invoices per month.
- Enhanced website usability by implementing responsive design and user-friendly navigation.
- Managed content updates, ensuring accurate information and consistent branding across all pages.
Education
St. Petersburg CollegeClearwater, FL
B.S from Technology Project Management
Skills
- Agile Project Management
- Atlassian Administration
- JIRA
- Confluence
- Azure DevOps
- Microsoft Project
- Change Management
- Product Management
- Program Management
- Release Management
- Microsoft Office Suite
- Product Roadmapping
- Business Analysis
- Software Development Lifecycle
- User Acceptance Testing (UAT)
- Release Planning
- Project Workflow Management
- Agile Methodology
- Backlog Management
- Sprint Planning
- Quality Control Standards
- Team Engagement
- Customer Satisfaction
- Automation Leadership
- Manual Testing
- Team Member Development
- Root Cause Analysis
- Work Breakdown Structure (WBS)
- Work Orders
- Mobile Devices
- Customer Inquiries
- Documentation Oversight
- Agile Project Management
- Feature Implementation
- Client Support
- Emergency Preparedness
- Identifying Backlogs
- Operational Efficiency
- Knowledge Base
- Status Meetings
- Delivering Technical Support
- Detailed Meeting Minutes
- Delivery Schedules
- Customer Needs Assessments
- Project Milestones
- Product Deployment
- Roadmap Development
- Product Specifications
- Acceptance Criteria
- Training Programs
- Automated Unit Testing
- Scope Definition
- Business Solutions
- Methodology Implementation
- Problem Resolution
- Standard Operating Procedure
- Architecture Review
- Linux Server
- Team Meetings
- Meeting Deadlines
- Production Deadlines
- Client Requirements
- Conceptual Design
- Customer Relationships
- Document Workflow
- Incident Management
- Status Updates
- Capacity Planning
- Internal Audits
- Waterfall Methodology
- Usability Testing
- Developing Project Strategy
- Product Development and Launch
- Oversee Vendors
Availability
See my work availability
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Available
monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Stock Options / Equity / Profit SharingPersonal development programsPaid time offWork from home optionFlexible work hoursCareer advancement401k matchAccomplishments
- Supervised team of more than 35 staff members.
- Promoted more than 15 direct managed staff to elevated position within organization.
- Managed over 10 new client implementations to success for client and organization.
- Launched the Robotic Process Automation program over 4 regions globally.
- Reduced cost of fulfillment operations by 20% that saved the organization over 100k.
Affiliations
- Loyalty 360
- Tampa Bay Business Network
Software
Microsoft Word
Microsoft PowerPoint
Microsoft Project
Microsoft Visio
Jira
Confluence
Microsoft Azure DevOps
SmartSheets
Adobe Photoshop
Rally
Trello
Python
UiPath
SQL
VBScript
Interests
Sports
Movies
Pop Culture
Music
DIY Projects
Timeline
Senior Technical Product Manager
TD Synnex
11.2020 - Current
Senior Technical Program Manager
FIS Global
11.2018 - 11.2020
Director of Production Support
Kobie Marketing Inc.
03.2017 - 11.2018
Director of Project/Program Management
Kobie Marketing Inc.
07.2015 - 02.2017
Project Manager
Kobie Marketing Inc.
02.2013 - 06.2015
Loyalty Operations Specialist
Kobie Marketing Inc.
12.2011 - 01.2013
Operations Manager
DKG Enterprises Inc.
01.2000 - 01.2010
St. Petersburg College
B.S from Technology Project Management
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