Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brian U Hernandez

Moreno Valley,CA

Summary

Self-driven, skilled and organized apartment supervisor with more than 6 years in apartment maintenance. In-depth knowledge of maintenance, troubleshooting and repair procedures in all areas. Resourceful maintenance supervisor. Committed to providing excellent service. Trained in carpentry, plumbing, electrical, and HVAC system repairs. Comfortable with working with diverse personalities. Motivated lead facility maintenance with a proven track record of implementing maintenance tracking systems and work order systems. Promote the safe operation of all electrical circuits, wires, and operation equipment through carefully repairs and preventative maintenance. Efficient at analyzing and compiling detailed maintenance reports and related records. Effective at supervising and motivating teams toward smooth execution and completion of tasks. Strong work ethic and communication skills. Monitored the facility to ensure that efficiently provide needed services while staying within budget limits; ensured compliance of all outside vendors. Administered operation budgets, review all contractor work, warranty, and service agreements.

Overview

10
10
years of professional experience

Work History

Service Manager

Interstate Equities Corporation
Yorba Linda, CA
02.2022 - Current
  • Followed up with customers during and after installations to verify satisfaction.
  • Monitored team performance, adhered to service level agreements.
  • Set and administered department budgets for expenditures, materials and labor.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Service Manager

Greystar Property Management
Yorba Linda, CA
02.2021 - 01.2022
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Organized ongoing maintenance schedules to boost system performance.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

I WORKED ALONG SIDE PROJECT MANAGER

CTM APARTMENT SERVICES
01.2020 - 01.2021
  • Developed and initiated projects, managed costs, and monitored performance.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Fostered relationships with vendors to promote positive working relationships.
  • Reined in project costs while meeting key milestones.
  • Drove team success through shared vision and recognition of quality performance.
  • Provided management for internal personnel, contractors and vendors.
  • Boosted revenues by coordinating and executing projects and growing inventory diversity.
  • Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
  • Managed projects from procurement to commission.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.
  • Identified, reviewed and applied policies and procedures.
  • Identified plans and resources required to meet project goals and objectives.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

MAINTENANCE SUPERVISOR

SARES REGIS Group
Anaheim, CA
02.2014 - 01.2020
  • Provided guidance to management regarding project bids for onsite improvements.
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Organized ongoing maintenance schedules to boost system performance.
  • Tested systems to enhance power flow and safely install new system components, fixtures and motors.
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.

Maintenance Technician

CIRRUS ASSET MANAGEMENT
01.2013 - 01.2014
  • Install vinyl flooring, appliances such as microwaves, dishwasher, stove, fridge and washer/dryers
  • Repair plumbing issues
  • Replace closet doors, interior and exterior closet doors
  • Drywall repairs, stucco repairs
  • Installing electrical fixtures as well as outlets, switches, GFCI, ceiling fans etc
  • Replace kitchen and bathroom sinks
  • Replaced kitchen cabinet doors, replaced toilets, window and patio screen doors
  • Repair HVAC systems
  • Complete work orders within 24 hours unless it's an emergency
  • Schedule and inspect turns that needed to be completed within 5 days period.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.

MAINTENANCE TECHNICIAN

MACBETH APARTMENT SERVICES
08.2011 - 01.2013
  • Install vinyl flooring, appliances such as microwaves, dishwasher, stove, fridge and washer/dryers
  • Repair plumbing issues
  • Replace closet doors, interior and exterior closet doors
  • Drywall repairs, stucco repairs
  • Installing electrical fixtures as well as outlets, switches, GFCI, ceiling fans etc
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

HIGH SCHOOL DIPLOMA -

Canoga Park High School
Los Angeles, CA
06.2011

Skills

  • Job Prioritizing
  • Repair Requirements Determination
  • Report Preparation
  • Vendor Relations
  • Schedule Preparation
  • Tool and Parts Inventory Oversight
  • Worker Training
  • Assignment Delegation
  • Decision Making
  • Team Collaboration
  • Safety Compliance

Languages

Spanish
Professional Working

Timeline

Service Manager

Interstate Equities Corporation
02.2022 - Current

Service Manager

Greystar Property Management
02.2021 - 01.2022

I WORKED ALONG SIDE PROJECT MANAGER

CTM APARTMENT SERVICES
01.2020 - 01.2021

MAINTENANCE SUPERVISOR

SARES REGIS Group
02.2014 - 01.2020

Maintenance Technician

CIRRUS ASSET MANAGEMENT
01.2013 - 01.2014

MAINTENANCE TECHNICIAN

MACBETH APARTMENT SERVICES
08.2011 - 01.2013

HIGH SCHOOL DIPLOMA -

Canoga Park High School
Brian U Hernandez