Brian V Osborne
La Vergne,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Assistant Property Manager
Whispering Oaks
2023.09 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Collected and maintained careful records of rental payments and payment dates.
Leasing Professional
Modera Germantown
2023.05 - 2023.09
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Leasing Professional
Residences At Capitol View
2022.09 - 2023.05
- Collected rent and tracked resident payments and information in computer system.
- Greeted clients, showed apartments, and prepared leases.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
High School Diploma -
Montgomery Job Corps Center
Montgomery AL 01.2009
Skills
- Application Process Proficiency
- Onsite Tours
- Policy Enforcement
- Tenant Issue Resolution
- Records Management
- Payment Collection
- Data Collection
- Report Generation
- Product Knowledge
- Conflict Resolution
- Customer Service
- Microsoft Outlook
Timeline
Assistant Property Manager
Whispering Oaks
2023.09 - Current
Leasing Professional
Modera Germantown
2023.05 - 2023.09
Leasing Professional
Residences At Capitol View
2022.09 - 2023.05
High School Diploma -
Montgomery Job Corps Center
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