Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Brianys Ponce De Leon Ruiz

Fort Myers

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Caregiver/Medication Technician

Amavida Living
04.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Clerk/Receptionist

Florida Health Department
01.2022 - 04.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Education

GED -

Escuela SU Alfredo Dorrington
Hormigueros Puerto Rico
05-2022

Skills

  • Time management
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Appointment scheduling
  • Administrative skills
  • Front office management
  • Sensitive information handling
  • Complex Problem-solving
  • Respectful and compassionate
  • Patient care

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed Immunizations area.
  • Recognized by customers and Clerical for expedient and effective service.

Certification

  • CMT - Certified Medication Technician

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Caregiver/Medication Technician

Amavida Living
04.2023 - Current

Clerk/Receptionist

Florida Health Department
01.2022 - 04.2023

GED -

Escuela SU Alfredo Dorrington

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Brianys Ponce De Leon Ruiz