Proactive Provider Support Coordinator with comprehensive experience in record analysis, sterile processing, and student administration. Skilled in documentation, infection control, data entry, and customer database systems. Brings strong organizational and communication skills, ensuring efficiency and compliance in healthcare environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Provider Support Coordinator
HaysMed
05.2024 - Current
Identified unapproved forms through record analysis and effectively communicated findings to management.
Analyzes monthly statistics to evaluate physician documentation and record completion timelines
Ensures provider’s records are complete; Performs notification to provider weekly and follows up to ensure record has been completed.
Educates on documentation requirements based on organizational policy; assists with provider orientation as needed.
Receives request for medical records; verifies appropriateness of request, identifies record and prints for the requestor. Assists end users with the Patient Portal.
Sterile Technician
HaysMed
02.2023 - 01.2024
Reduced risk of infection by properly disposing of contaminated materials and maintaining equipment cleanliness.
Mitigated risks associated with surgical site infections by strictly adhering to infection control policies and procedures.
Streamlined workflow processes for better time management in handling high-volume sterilization tasks.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Student Administrative Assistant
Fort Hays State University - Marketing
01.2021 - 01.2023
Maintained an up-to-date inventory of office supplies, placing timely orders to ensure uninterrupted daily operations.
Reduced wait times for students seeking assistance by swiftly resolving inquiries and directing them to appropriate resources or personnel.
Managed incoming correspondence efficiently by sorting mail, responding promptly to emails, and routing phone calls appropriately.
Assisted with the maintenance of departmental website content, providing accurate information for students and faculty members seeking resources or updates.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.