Summary
Overview
Work History
Education
Skills
Certification
Projects
Volunteer Experience
Awards
Accomplishments
Timeline
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Briauna Smith

Briauna Smith

Raleigh,NC

Summary

Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.

Overview

8
8

Years of B2B Saas sales experience

2
2

Certifications

Work History

Video Banker Consultant

PNC Bank
Pittsburgh, PA
08.2024 - Current
  • Streamlined banking processes by collaborating with digital teams to integrate innovative solutions, resulting in a more efficient client experience
  • Utilize CRM tools to track customer interactions, cross-sell opportunities, and retention efforts
  • Conduct virtual consultations, providing personalized product training and assistance

Founder

PeachTechMedia
02.2024 - Current
  • Digital Consulting Firm
  • Founded and grew a digital consulting firm specializing in brand development and content strategy for creators, guiding them to elevate their online presence and partnerships.
  • Successfully increased brand deal opportunities for clients by establishing partnerships with relevant companies, helping creators secure consistent, and mutually beneficial collaborations.
  • Developed and implemented data-driven content strategies that boosted client audience engagement by 35% within six months, optimizing content for platform-specific trends.
  • Enhanced user experience through personalized engagement tactics, leading to a 25% increase in audience retention within three months.

Enterprise Account Executive

Copilot.cx
New York, remote
03.2022 - 08.2024
  • Customer Engagement Platform.
  • Drove $1.2M in annual recurring revenue (ARR) growth within 9 months by enhancing client communication and tailoring solutions to meet specific needs.
  • Increased client base by 25% within six months through strategic lead generation and tailored sales execution, enhancing overall revenue growth.
  • Configured client accounts, imported large datasets, and provided Zoom-based product training.
  • Identified new business opportunities through market research and analysis.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Met with customers to learn about companies and propose additional products and services to meet business needs.

Mid-Market Account Executive

ChannelAdvisor
Morrisville, remote
12.2019 - 03.2022
  • Multichannel Commerce Platform.
  • Developed and executed targeted marketing strategies for medium and large businesses, achieving over 120% of revenue objectives.
  • Developed targeted campaigns that increased pipeline growth by 15% within 3 months, leveraging data analytics to identify high-potential prospects.
  • Owned calendaring for client meetings, ensuring a steady pipeline of 8 to 10 qualified appointments per day through inbound and outbound scheduling.
  • Negotiated contracts with customers and vendors to ensure favorable pricing structures.
  • Managed sales pipeline from lead generation to close in order to achieve revenue goals.

Account Development Representative

Avalara
Durham, NC
05.2017 - 12.2019
  • Sales and Use Tax Compliance.
  • Collaborated with sales and marketing teams to develop and implement innovative approaches for achieving ambitious growth targets.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Followed up regularly with potential customers throughout the sales cycle.

Outbound Sales Representative

Spectrum formerly Time Warner Cable
Morrisville, NC
02.2014 - 02.2017
  • Telecommunications
  • Acting as a team lead as needed, providing support to colleagues with order entry, sales-related issues, and morale-boosting.
  • Called lead lists resulting from various marketing campaigns to achieve sales.

Education

Functional Data Analytics -

The Pennsylvania State University

Skills

  • Collaborative
  • Communication skills
  • Customer feedback
  • Customer Success
  • End to end
  • Hands-on
  • Stakeholders
  • Business Intelligence Tools (Tableau, Power BI)
  • Data Analytics and Visualization
  • Mid-Market Account Management
  • SaaS Solutions Selling
  • CRM Mastery (Salesforce, HubSpot)
  • Data-Driven Decision Making
  • Consultative Selling
  • Negotiation & Closing Skills
  • Marketing Analytics Tools (Google Analytics, Tableau)
  • Account servicing
  • Prospecting
  • Banking relationship management
  • Security protocols
  • Audit procedures
  • Analyzing data
  • Revenue generation
  • Portfolio management
  • Bank sales
  • Prospect calling
  • Experience management
  • Reviewing documents
  • Investment management
  • Banking software proficiency
  • Operations
  • Goal planning
  • Business planning
  • Account audits
  • Business development
  • Customer relationship management
  • Relationship building
  • Risk management policies
  • Customer Service-oriented

Certification

  • HubSpot Sales Software Certification, 10/01/24
  • Social Media Marketing Foundations, 08/01/24

Projects

Digital Consulting Growth, 02/01/24, Present, PeachTechMedia, Launched data-driven consulting services, teaching creators to analyze key performance metrics, resulting in a 25% increase in audience retention within three months. Sales Pipeline Optimization, 06/01/22, 08/01/24, Copilot.cx, Partnered with the CMO to refine SDR team strategies, leading to higher-quality pipeline generation and improved sales performance. Customer Retention & Re-engagement Strategy, 06/01/22, 08/01/24, Copilot.cx, Designed a personalized outreach campaign, leading to a 25% increase in client retention.

Volunteer Experience

UPMC Children’s Hospital of Pittsburgh, 11/01/23, Present, Volunteer, Pittsburgh, PA, Assist in providing emotional support and engagement to pediatric patients and their families, creating a positive hospital experience., Facilitate interactive activities, reading programs, and arts & crafts to help children feel comfortable during their stay.

Awards

  • Top Sales Performer, 01/01/24, Copilot.cx
  • Lead Generation Innovator, 01/01/24, Copilot.cx
  • ADR Rookie of the Year, 06/01/19, Avalara
  • 175% Attainment Club, 12/01/18, Avalara
  • Heavy Hitter 3x, 06/01/16, Time Warner Cable

Accomplishments

  • Top Sales Performer • January 2024 Copilot.cx
  • Lead Generation Innovator • January 2024 Copilot.cx
  • ADR Rookie of the Year • June 2019 Avalara
  • 175% Attainment Club • December 2018 Avalara
  • Heavy Hitter 3x • June 2016 Time Warner Cable

Timeline

Video Banker Consultant

PNC Bank
08.2024 - Current

Founder

PeachTechMedia
02.2024 - Current

Enterprise Account Executive

Copilot.cx
03.2022 - 08.2024

Mid-Market Account Executive

ChannelAdvisor
12.2019 - 03.2022

Account Development Representative

Avalara
05.2017 - 12.2019

Outbound Sales Representative

Spectrum formerly Time Warner Cable
02.2014 - 02.2017

Functional Data Analytics -

The Pennsylvania State University

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Briauna Smith