Summary
Overview
Work History
Education
Skills
Additional Professional History
Timeline
Generic

BRIAUNNA JACKSON

Hemet,CA

Summary

A knowledgeable leader and dedicated problem solver, attentive to detail, with a solid history of coordinating projects, programs, and enhancements. A responsible, punctual, and efficient professional, capable of working autonomously with minimal supervision. Brings a sharp focus on detail, and strong decision-making abilities, to handle multiple tasks simultaneously. Demonstrates a self-motivated work ethic, excelling in both independent and team-oriented environments. Possesses exceptional organizational skills, and a collaborative approach that fosters effective team dynamics and successful goal attainment.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Gamesman
Las Ve, NV
05.2024 - Current
  • Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies, and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion, to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Collaborated on special projects as assigned by leadership, contributing research findings, or coordinating event logistics as needed.

Project Coordinator -Administrative Assistant

First Service Residential
02.2020 - Current
  • Oversee HOA condo repairs by reviewing bids ensuring compliance with HOA rules and regulations. Coordinate with vendors, General Manager and Facilities Committee on their review of submissions, providing any necessary explanation to owners.
  • Manage major capital projects, minor repairs and maintenance projects.
  • Review all maintenance agreements for the proper scope of services and to ensure compliance with all contractual requirements.
  • Support of the General Manager with development and monitoring of ongoing preventative maintenance and repair programs. Act as liaison between the association and vendors through clear and concise communication.
  • Work in coordination with other Management office team members on projects related to other building committees as needed. Act as liaison to the Facilities Committee, including special and major capital repair projects.
  • Works closely with General Manager, Assistant General Manager, Maintenance and Janitorial Teams for facility maintenance concerns and open work order matters.
  • On call support to General Manager and Maintenance Staff in the event of building emergencies.
  • Prepare monthly Committee packets/minutes via Meeting Management System (MMS).
  • Presented reports utilizing Word and Power Point to committee members.
  • Management Liaison to Facilities, Architectural and Safety Committees.
  • Developed record filing system to improve homeowner documentation on-si

Planning and Support Clerk

HARBOR FREIGHT TOOLS USA INC
03.2017 - 12.2019
  • Assisted with development and implementing system due to shift of freight coming in, helping with inbound schedule for incoming trailers and directed drivers to proper offload 40+ dock doors
  • Created, prepared and delivered reports to various departments.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Coordinated travel arrangements for yard drivers such as setting appointments and securing transit and lodging accommodations.
  • In charge of selecting and arranging incoming containers for following shift to offload and receive, paying close attention to per-diem dates and priorities.

CUSTOMER SERVICE MANAGER

WAL-MART
11.2014 - 08.2016
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals by 15%.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Took ownership of customer issues and followed problems through to resolution.

Education

High School Diploma -

Valley View High
Moreno Valley, CA
06-2000

Skills

  • Vendor Management
  • Project Management
  • Time management
  • Database Management
  • Microsoft Office
  • Data entry
  • Office supply management
  • Document preparation
  • Travel arrangement
  • Customer service
  • Inventory supplies
  • Check deposit preparation
  • Meeting planning

Additional Professional History

Amazon Warehouse - Sorter/Material Handler - Inland Empire, CA - 2016 - 2017

Clontarf Manor - Mental Health Assistant - Long Beach, CA 2011 - 2013

Max Rave - Assistant Manager/Keyholder - Moreno Valley, CA - 2007 - 2009

Timeline

Administrative Assistant

Gamesman
05.2024 - Current

Project Coordinator -Administrative Assistant

First Service Residential
02.2020 - Current

Planning and Support Clerk

HARBOR FREIGHT TOOLS USA INC
03.2017 - 12.2019

CUSTOMER SERVICE MANAGER

WAL-MART
11.2014 - 08.2016

High School Diploma -

Valley View High

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BRIAUNNA JACKSON