Briaunna O'Neill-Dozier
Baltimore,MD
Summary
At Medstar Washington Hospital Center, I have consistently demonstrated an ability to uphold HIPAA compliance and utilize critical thinking, resulting in a high level of patient satisfaction. My proficiency in medical records management and collaborative teamwork have significantly contributed to improving patient care and staff efficiency. My adaptable approach and dedication to excellence distinguish me as a valuable asset in dynamic healthcare settings.
Overview
15
15
years of professional experience
Work History
Medical Unit Secretary
Medstar Washington Hospital Center
11.2017 - Current
- Greets patients, visitors and/or physicians and provides appropriate assistance. Answers incoming telephone calls to the unit, including STATS, relaying information. Responds to or relays patient call system requests and other alarms. Responds to standard Telemetry phone and relays messages. Uses the brown phone during outage. Pages doctors and other disciplines. Monitors and responds to requests for ingress and egress for units with locked access controls. Facilitates and prepares for MedConnect Downtime. Faxes orders to pharmacy and other appropriate areas such as dietary and radiology. Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready.
- Enters/updates unit charges into the computer, such as laboratory tests, dietary orders, etc. Faxes physician paper orders to the Pharmacy. Knows basic equipment troubleshooting procedures. Reports to and follows up with BioMed, etc. for any repair needs. Initiates and completes clerical functions regarding the admission, discharge, and transfer of patients. Coordinates with the Resource nurse and the primary nurses of patients accordingly. Initiates and follows up on requests such as work order requests.
- Files hard copies such as face sheets and paper orders in the appropriate patient medical chart. Thins patient medical chart, prepares new chart, and facilitates discharged patient’s chart to Health Information Management department. Assists in maintaining unit supplies/equipment by monitoring inventory levels, ordering supplies, and completing appropriate logs. Maintains unit device inventories as applicable, such as telemetry boxes, associates’ work phones, locators, handheld devices, WOWs. Checks and ensures appropriate unit par items such as O2 tanks, chair alarms, etc. Knows how to manage the Logi-D supply system.
- Uses different electronic systems appropriate for a unit secretary, such as MedConnect, the Nurse Call system, Teletracking, PeopleSoft, Office Depot. MedConnect – Enters/adds non-clinical orders such as equipment. Determines new orders for review and alerts nurse. Runs reports on different quality indicators such as fall risk patients, central lines, foley catheters, flu vaccine, etc. Enters patient-nurse and PCT assignment. Ensures all staff are logged in. Answers consoles and relays message. Checks associates’ work phone every shift and assigns to staff. Updates assignments. Checks assignments and admissions/transfers and relays updates to resource. Enter requests such as bed requests, transport, and item requests. Orders unit supply needs for supervisor’s approval.
- Cross-covers for other nursing units and gives report to on-coming Unit Secretary or nursing associates at completion of assigned shift. Coordinates with the Resource nurse of the cross-covering unit. Maintains a clean, organized, and efficient workstation. Distributes patient mail, messages, flowers, etc. Maintains and coordinates clearing of unit hallways such as beds for pick-up, commodes to dirty room, calls DES. Assists with the orientation and training of new unit secretaries to the unit as directed. Maintains daily census/nursing assignment boards and/or nursing assignment information sheets. Posts and updates assignment boards for physicians, APPs, Respiratory Therapist, IV Therapist, and other ancillary associates.
Unit Patient Care Technician
Medstar Washington Hospital Center
10.2010 - 11.2017
- Mentored new Unit Patient Care Technicians by sharing knowledge and providing guidance as they navigated their roles within the healthcare team
- Participated in ongoing training sessions to enhance professional skills and stay up-to-date on the latest industry standards and best practices
- Contributed to team collaboration by effectively communicating with nurses, doctors, and other healthcare professionals regarding patient needs
- Enhanced patient safety through diligent monitoring of vital signs, promptly reporting abnormalities, and administering medications as needed
- Enabled timely response to emergencies by alerting appropriate medical personnel when necessary assistance was required for critical situations
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions
- Promoted healing by assisting with wound care management, dressing changes, and monitoring for signs of complications
Certified Nursing Assistant
Clinton Nursing and Rehabilitation
06.2009 - 08.2010
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses
- Conducted regular rounds to monitor patients' physical and mental status throughout shifts
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
Bachelor of Science - Nursing
Nightingale University
Salt Lake City, UT05.2026
Skills
- Microsoft Word,Excel, Power Point, med connect, Teletracking, Invision, CernerCareAware Capacity Management
Timeline
Medical Unit Secretary
Medstar Washington Hospital Center
11.2017 - Current
Unit Patient Care Technician
Medstar Washington Hospital Center
10.2010 - 11.2017
Certified Nursing Assistant
Clinton Nursing and Rehabilitation
06.2009 - 08.2010
Bachelor of Science - Nursing
Nightingale University
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