Brice Bardwell
Wiggins,MS
Summary
Proven leader with extensive experience in operations management and strategic planning, notably at Lard Oil Company. Excelled in enhancing production efficiency and fostering team productivity. Demonstrated expertise in business planning and relationship management, achieving significant improvements in customer satisfaction and profitability. Skilled in staff training and development, ensuring high levels of team performance and operational excellence.
Overview
16
16
years of professional experience
Work History
Owner/Operator Barber
Brick Street Social
10.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
Plant Manager
Lard Oil Company
06.2015 - 05.2019
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Mentored and developed staff members, promoting professional growth opportunities within the organization.
- Maintained quality of product with robust inspections and assessment team.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Implemented useful inventory management and tracking systems to reduce costs and improve operations.
- Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.
- Established positive relationships with suppliers to obtain timely deliveries of materials and products.
Sales Representative
Pine Belt Oil
11.2010 - 06.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceeded sales targets through effective planning and goal setting.
Electrical Technician
Piney Woods Pellets
05.2008 - 11.2010
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
- Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
- Reduced downtime by troubleshooting and repairing faulty electrical components promptly.
Education
CDL - Commercial Driving
08.2006
Diploma - General Studies
05.2006
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Staff Training and Development
- Sales negotiation
- Staffing
- Operations Oversight
- Strategic Planning
- Payroll Processing
- Relationship Management
- Operational Reporting
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Materials Transport
- Accurate record keeping
- Hazardous Materials Handling
- Order picking and processing
- Document Management
- Logistics Planning
- Delivery Scheduling
Accomplishments
After starting a family at 19, I began working my way from obtaining a CDL, a year of electrical apprenticeship to driving a delivery truck. I then worked into petroleum, sales and then into a plant management position. After a 9 year growth in the petroleum industry I decided to obtain my Barber License. I then opened a thriving, popular, upscale barbershops in Wiggins, Ms. I have years of hard work experience which led me from being a young husband and father of 2 into sales and management. I love offering a great product but more so offering a great service to my customers. I will continue to have my Barbershop operational and managed by a wonderful staff as I step into my future away from the daily operations myself. I look forward to the next chapter in my career.
Timeline
Owner/Operator Barber - Brick Street Social
10.2020 - Current
Plant Manager - Lard Oil Company
06.2015 - 05.2019
Sales Representative - Pine Belt Oil
11.2010 - 06.2015
Electrical Technician - Piney Woods Pellets
05.2008 - 11.2010
CDL MGCCC - CDL, Commercial Driving
Stone High - Diploma, General Studies
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