Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brice Blanchard

North Hollywood,CA

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Overview

4
4
years of professional experience

Work History

FOH Team Member

Lemonade
02.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Answered customers' questions, recommended items, and recorded order information.
  • made fresh lemonade every morning for customers, provided samples as well as full description of each lemonade
  • made sandwiches,bowls,toast,all items as well as replenished FOH preview station
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Cashier//Table Busser

Hiho Cheeseburger
05.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • different customers required different help, depending on children or adults or the elderly, adjusted to what ever made each party comfortable
  • cleaned dishes made milkshakes from scratch, cleaned outside window to maintain and presentable look for customers to see when first arriving, cleaned bathrooms
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier//Lead Busser

Tender Greens Restaurant
01.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • As a cashier FOH my responsibilities require greeting customers, handling all orders, uber eats, postmates, google etc.. pick up/delivery insuring all items are correct no complaints
  • I was able to become cashier 2 in a 2 months time span where I am in charge of maintaining FOH, making sure whole restaurant is clean. Every station is clean, bathrooms, all items that need to be restocked is restocked, making sure customer complaints are little to none.
  • percentages of sales increasing month by month making sure cost of items we need are budgeted
  • training new employees who are hired teaching them how to work cashier and how to keep FOH running smoothly correcting mistakes from other stations before product reaches the hands of customers
  • closing shop being the last one to leave double checking everything
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Attendant

Baciodilatte
02.2020 - 01.2021
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Supported store operations by maintaining clean and organized store atmosphere.
  • I prepare gelato, provide distinctive detail about each product to customers when asked
  • I prepare cones as well as anything that needs to be made for product
  • cleaned all dishes in back house...change garbage serve customers outside. Handle things that need to be restocked,
  • handle orders online via telephone or computer

Education

High School Diploma -

Brooklyn School For Music & Theater
Brooklyn, NY
07.2013

Skills

  • Money Handling
  • Training and Mentoring
  • Multilingual
  • Team Collaboration
  • singing
  • Food Handlers Card

Timeline

FOH Team Member

Lemonade
02.2023 - Current

Cashier//Table Busser

Hiho Cheeseburger
05.2022 - 01.2023

Cashier//Lead Busser

Tender Greens Restaurant
01.2021 - 12.2021

Attendant

Baciodilatte
02.2020 - 01.2021

High School Diploma -

Brooklyn School For Music & Theater

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Brice Blanchard