Entry-level railroad professional with energetic nature. Desiring to utilize skills and training to take on new challenge and build long-term career in field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Conductor
Norfolk Southern
North Kansas City, MO
10.2023 - Current
Ensured compliance with all applicable railroad rules and regulations.
Maintained communication with dispatchers and other crew members via radio or other methods.
Operated switches, signals, crossings, and other railway devices along the route.
Responded quickly to emergency situations such as derailments or hazardous material spills.
Coordinated with yardmasters to ensure proper switching operations when entering and leaving rail yards.
Assisted in training new conductors on operational procedures and safety protocols.
Verified paperwork necessary for freight shipments was accurate before departure from stations.
Directed crew members by employing flag or hand signals, lantern and radio communications.
Service Manager
Discount Tire
Belton, MO
08.2020 - 09.2023
Managed service staff to ensure customer satisfaction and compliance with company policies.
Monitored service performance metrics to identify areas of improvement.
Resolved customer complaints in a timely manner.
Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Performed root cause analysis on recurring problems encountered by customers.
Reviewed customer billing statements for accuracy prior to release.
Pitched in to complete various duties during peak periods or employee absences.
Cook
Five Guys
Belton, MO
01.2019 - 05.2020
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Checked quality of ingredients before use in order to ensure freshness.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Education
High School Diploma -
Raymore-peculiar High School
Peculiar, MO
05-2022
Skills
Maintaining safety
Hazmat procedures
Foreman briefing
Switching cars
Affiliations
hunting
model railroading
working on cars/trucks
farming
Certification
Certified Conductor
Bobcat Bertified
References
References available upon request.
Timeline
Conductor
Norfolk Southern
10.2023 - Current
Service Manager
Discount Tire
08.2020 - 09.2023
Cook
Five Guys
01.2019 - 05.2020
Certified Conductor
Bobcat Bertified
High School Diploma -
Raymore-peculiar High School
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