Digital content industry executive with over 14 years of experience encompassing international sales, business
development and go to market strategies. Developed specialties in translating difficult technical concepts into
tangible business results. Directed multiple initiatives simultaneously and efficiently through the use of business
development skills, digital content ecosystem expertise, robust knowledge of international markets and innovative
teaching methods. Proven ability to develop strong relationships across cultures and business verticals to provide
decisive team leadership in a rapidly evolving environment.
Overview
19
19
years of professional experience
Work History
Director, Solutions Engineering
CSG International
Chicago, IL
01.2013 - Current
Create, maintain and refine technical sales strategy for international markets
Manage sales cycle for key opportunities with external clients through internal resources across sales, project, architecture, design and operations teams
Provide market analysis of media and technology industry trends, consumer behaviors and consumption patterns to drive internal and external approaches
Drove sales and business development in 28 countries across 5 continents
Directed end-to-end talent acquisition process, including continued coaching, of cross discipline team for ongoing support of over 100 global sales executives
Increased active client footprint by 40% including services in 6 new countries
Met or exceeded TCV, ACV and new client logo quota on a yearly basis
Served as featured presenter at 18 digital content industry events in 5 countries
Authored 48 articles for technology, digital media and sports publications
Coordinated responses to over 320 RFQ, RFI and RFP requests across industries.
Sales Engineer
CSG International
London
01.2010 - 01.2013
Developed and scaled country specific opportunity approaches for use by go to
market teams for sales and partnership pursuits in 12 European countries
Established London office, growing headcount from 0 to 6 in the first year
Identified market and team trends to create and solidify new team processes
Directed sales training for over 100 sales and business development resources
Tripled European client base during first year of digital media operations in region
Presented over 200 platform demonstrations to executives and senior leaders
Created bespoke platform demonstration across 18 disparate device platforms
Built content acquisition/licensing strategy and go to market bundling, tiering and
offerings for clients in the UK, Germany, UAE, Australian and Malaysia.
Senior Consultant
CSG International
Chicago
01.2008 - 01.2010
Served as primary implementation expert for highest revenue generating client
Grew platform footprint within key client with 5 additional statements of work
Provided platform subject matter expertise for over 50 key client resources
Liaised between 50 resources and 4 internal teams to ensure project continuity
Met monthly and quarterly product launch and service iteration timelines.
Consultant
CSG Experience, CSG International
Chicago
01.2006 - 01.2008
Set implementation strategy for 5 projects across 2 strategic clients
Created 44 approach documents across clients solidifying project strategies
Met weekly and monthly timelines delivering over 200 functional requirements
Managed triage and resolution for over 500 platform enhancement requests
Trained 25 client resources on business specific platform functionality.
MSA Faculty Director
Northwestern, Northwestern University
Evanston
01.2017 - Current
Create and update program curriculum to meet evolving university goals
Source and hire adjunct professors for new curriculum and evolving courses
Direct student leadership council increasing engagement and opportunity
Oversee annual sports business conference created by current students
Developed curriculum map promoting learning consistency across courses
Assisted in establishing parallel program at Northwestern Qatar campus
Reported quarterly on program efficacy and evolution to university leadership.
Northwestern University
Evanston
01.2016 - Current
Evaluate enrollment materials for applicants' educational and professional fit
Set admissions guidelines based on academic criteria and industry evolution
Developed and maintain active alumni network for students and faculty
Updated recruitment techniques through defining university expectations.
Adjunct Professor
Northwestern University
Evanston
01.2013 - Current
Lead Technology of Sports and Monetization of Sports courses twice yearly
Created 2 new technology focused courses in Sports Administration program
Annually iterate course material to encompass industry and educational trends
Derived examinations applicable to students current and potential careers
Established online version of courses for distance learning students.
Advisor
1871
Chicago
01.2016 - Current
Advised growth stage start up organizations around strategic company growth
Conducted Storytelling and Advanced Storytelling workshops for members
Assisted in capital campaigns for startup companies during funding rounds
Provided recruitment for startup companies based on need and availability
Created and iterated post acquisition company founder exit strategies.