Brice Gresham
Springfield,MO
Summary
Dynamic and dedicated professional with a strong work ethic and proven expertise in towing operations at Grand Towing. Skilled in vehicle recovery and customer service, I excel in high-pressure environments, ensuring safety and efficiency. Recognized for my ability to train team members and enhance operational effectiveness while maintaining a focus on client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
Grand Towing
Osage Beach, MO
07.2025 - 09.2025
- Operated tow truck safely to transport vehicles in various conditions.
- Assisted in assessing vehicle damage and determining appropriate towing methods.
- Communicated effectively with clients to provide updates and gather necessary information.
- Maintained accurate records of towing operations and completed paperwork efficiently.
Manager
Rent-A-Center
Saint Robert, MO
09.2024 - 04.2025
- Led team to enhance customer service and operational efficiency.
- Developed strategies to optimize rental processes for improved client satisfaction.
Pumping Septic Tanks and Porta Potties
JPS Pumping and Hauling
Rolla, MO
08.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
FedEx Driver
FedEx Ground
Rolla, MO
05.2020 - 08.2023
- Operated delivery vehicles to ensure timely transport of goods to various locations.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Assisted in loading and unloading cargo, optimizing space for efficient deliveries.
- Navigated routes using GPS technology to enhance delivery efficiency and reduce delays.
Rollback Operator
Advance Truck and Trailer
Rolla, MO
02.2017 - 04.2020
- Operated rollback trucks to safely transport vehicles from auction sites to storage facilities.
- Conducted thorough inspections of vehicles upon arrival, ensuring compliance with quality standards.
- Coordinated with team members to efficiently load and unload vehicles, minimizing delays.
- Implemented safety protocols during vehicle handling, reducing risk of accidents on site.
- Trained new operators on equipment usage and safety procedures, enhancing team proficiency.
- Helped police officers and other first responders with towing requests.
- Coordinated with dispatchers to receive job assignments promptly, resulting in improved turnaround times for projects.
- Delivered non-drivable vehicles between car lots and service centers.
- Completed daily inspection and equipment maintenance per DOT regulations.
Education
No Degree - N/A
Jasper High School
Jasper, ARSkills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Roadside assistance
- Heavy lifting
- Vehicle maintenance and repair
- Organization and planning
- Roadside assistance experience
- Vehicle recovery expertise
- Patience and empathy
- Basic mechanical aptitude
- Safety management
- Defensive driving techniques
- Vehicle inspection
- Load securement proficiency
- Winch operation mastery
- Hydraulics
- Emergency response readiness
- Equipment maintenance
- Problem-solving capacity
- Vehicle lockdown
- Customer vehicle loading
- Accident clearing
- Mechanic shop support
- Basic vehicle maintenance
- Accident scene management
- Assisting customers
- Forklift operation
- Load inspection
- Customer relations
- Safe driving
- Flatbed truck expertise
- GPS applications
- Attention to detail
Certification
Class E Drivers License
Timeline
Tow Truck Driver
Grand Towing
07.2025 - 09.2025
Manager
Rent-A-Center
09.2024 - 04.2025
Pumping Septic Tanks and Porta Potties
JPS Pumping and Hauling
08.2023 - 09.2024
FedEx Driver
FedEx Ground
05.2020 - 08.2023
Rollback Operator
Advance Truck and Trailer
02.2017 - 04.2020
No Degree - N/A
Jasper High School