Brice Kana
Ouagadougou,Burkina Faso
Summary
Dynamic and versatile human resources professional with more than 10 years' professional experience in local, regional, and international contexts providing HR technical & strategic expertise across a wide range of areas such as talent acquisition, organizational design, benefits administration, policy design & implementation, conflict management & employee relations, HR strategic planning, HR data analytics & reporting, etc.
With a solid experience at both field and headquarters levels overseeing large and complex regular and emergency operations portfolios, with workforce volumes of over 1000 staff, and double digits HR budgets, I am capable of leading cross-functional teams to bring about fundamental change and improvement in strategy, processes, and accountability- both as a leader and valued team member.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES OPERATIONS ADVISOR
DOCTORS WITHOUT BORDERS NETHERLANDS; AMSTERDAM HEADQUARTERS
Amsterdam, NL
06.2019 - 05.2020
- Act as an advisor on yearly workforce planning & organizational structure to portfolio countries team supporting the analysis between their strategic objectives vs staffing and capacity gaps
- In collaboration with country office teams and HQ rosters managers, contribute to international staff recruitments and posting to portfolio country offices
- Oversee compliance to HR standards & policies for all portfolio country offices performing regular remote but also on site oversight missions
- Support portfolio country offices in the development and implementation of 3-5 years Human Resources Strategies ensuring integration of country specific objectives as well as corporate wide projects and initiatives
- Prepare and present monthly and quarterly HR dashboards and reports on critical KPIs for cluster countries to senior management, and provide strategic advising for better people related decision making
- Ensure onboarding and coaching for newly recruited country offices Human Resources Coordinators, providing daily support on technical as well as strategy related matters
- Support as a facilitator or guest speaker in various HR related activities such as New Staff Induction Sessions, field HR management training, PSEA training, etc.
HUMAN RESOURCES OPERATIONS OFFICER
DOCTORS WITHOUT BORDERS USA; NEW YORK HEADQUARTERS
New York, NY
11.2016 - 06.2019
- Oversee International positions staffing for all countries of operations (job analysis, vacancy posting, contracting, onboarding)
- Support country offices in the translation of operational ambitions into actionable HR priorities & action plans via the development of country specific 3-5 years HR strategies
- Ensure compliance to internal & external HR/Admin/Legal policies and regulations
- Collaborate with regional offices and taskforces for talent sourcing as well learning & development and staff mobility initiatives development
- Data analysis & reporting for decision making to senior management
- Support the responsible behavior unit as investigator on cases within my portfolio countries
- Led the development and roll out of an organization wide new performance management system for national and international staff
- Organized and conducted new hire orientation sessions for incoming employees.
- Provided advice on human resources policies, procedures and employment law regulations.
- Advise on employee relations issues, including grievances, disciplinary proceedings and performance management.
- Prepared reports summarizing key metrics such as turnover rates, absenteeism trends and diversity initiatives.
- Participated in salary surveys to benchmark competitive compensation packages.
- Analyzed organizational structure and job roles to ensure efficient staffing levels.
FIELD BASED HUMAN RESOURCES MANAGER
DOCTORS WITHOUT BORDERS SWITZERLAND
09.2013 - 05.2016
- From 2013 to 2016, I held several field offices-based positions in the areas of Human Resources, Administration & Finance management occupying various positions such as Admin/HR Manager, Human Resources Manager, Remuneration Analyst, Country HR Coordinator and Regional Admin/HR Manager, overseeing HR management in multiple complex environments/contexts (Niger, South Sudan, Cameroon, DR Congo, etc.) for large scale operations with average workforce volumes of 400 staff and yearly budgets in millions of euros. I also assumed managerial responsibilities supervising on average 2-3 staff in the fields of HR, Administration and Finance
VIP BANKING TELLER
I&M REGIONAL BANK; RWANDA HEADQUARTERS
Kigali
10.2011 - 09.2012
- Accept retail and commercial checking and savings deposit; assist with night depository and vault duties and control cash checks and savings withdrawals
- Ensure the management and secure storage of assigned funds in sealed cash boxes to be kept into the main vault
- Serve customers swiftly avoiding any errors and ensure that transaction time is 2 min average
- Cross-sell other bank products in support of increasing the bank's business
- Present a positive image of the bank in all services rendered
- Maintain good customer relation.
MONITORING & EVALUATION OFFICER
CARITAS INTERNATIONAL; EMERGENCY DEPARTMENT
COTE D'IVOIRE
06.2007 - 10.2008
- Ensure supervision of the field team managers
- Identify and follow-up key project indicators and report to the project manager and donors
- Provide comprehensive reporting on project evolution, key indicators/statistics and strategic advising/orientation
- Establish proper networking with partners and donors via cluster meetings
- Provide support for the establishment of Admin & HR policies/procedures for the office.
HEAD OF HUMAN RESOURCES
UNITED NATIONS WORLD FOOD PROGRAMME
Ouagadougou, BF, BURKINA FASO
04.2021 - Current
- Contribute to the development of the country specific 4 years strategic plan translating business core needs into workforce structures and planning
- As a member of the senior management team, advise the management on critical complex HR issues, integration of data and dashboard monitoring & analysis into business decision making and orientations
- Act as a partner and focal point in liaison with headquarters in the implementation of corporate wide HR projects & initiatives.
- Review job descriptions to ensure accuracy of position responsibilities.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Oversee performance reviews, provided feedback and made recommendations on employee development plans.
- Partner with senior business leaders in planning and delivering robust talent plan aligned with business objectives.
- Coordinated employee training programs, workshops and seminars.
- Coached and trained leaders in hiring and interviewing, talent and succession planning and performance management.
- Handled employee discipline and termination to address policy infractions.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Managed employee relations and facilitated critical conversations and programs to increase employee satisfaction.
- Oversaw recruitment, interviewing and hiring processes for new employees.
- Monitored budgets related to HR operations including staffing costs, compensation packages.
- Oversee payroll processing, benefits administration and other related HR functions.
- Organized company-wide events such as team building activities or holiday celebrations.
- Analyzed data from surveys to identify areas of improvement in the workplace experience.
- Advised managers on best practices for managing their teams effectively while maintaining compliance with applicable laws.
- Ensured that all personnel files were up-to-date and compliant with applicable legal requirements.
- Identified potential risks associated with HR practices or decisions prior to implementation.
- Developed and implemented human resources policies and procedures.
REGIONAL HEAD OF HUMAN RESOURCES
NORWEGIAN REFUGEE COUNCIL; CENTRAL & WEST AFRICA REGION (CWARO)
DAKAR, SN
06.2020 - 04.2021
- Oversee compliance and adherence to internal policies and procedures
- Provide guidance, support and capacity building to HR staff and line managers in Country Offices in the region on NRC's HR policies and procedures
- Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies, and procedures.
- Partnered with stakeholders to strategize and execute best-in-class hiring practices.
- Conducted investigations into complaints from employees or external sources regarding personnel-related matters.
- Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
- Initiated training programs aimed at developing skillsets necessary for successful job performance among regional staff members.
- Devised and executed employee development, performance oversight, compensation, and benefits programs.
- Managed employee relations issues such as performance management, disciplinary action, grievances, terminations and other related matters.
- Served as a liaison between corporate headquarters and local offices located within the region on various matters such as corporate initiatives roll out in the region
- Conferred with management to develop or implement personnel policies or procedures adapted to the needs/contexts of the countries in the region.
- Developed and implemented regional human resources policies, procedures, and initiatives to ensure compliance with organizational requirements.
- Developed metrics and reports related to HR activities in order to measure progress against set objectives and provide strategic advising to senior management for decision making
- Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
- Contributed to budgeting processes related to human resources staffing & activities within the region.
- Coached managers on best practices for managing employees including conflict resolution techniques.
- Collaborated with executive leadership team on various projects pertaining to staffing needs throughout the organization.
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
HEAD OF HUMAN RESOURCES & ADMINISTRATION
ALLIANCE FOR INTERNATIONAL MEDICAL ACTIONS (ALIMA)
DAKAR/SENEGAL HEADQUARTERS
05.2016 - 10.2016
- Oversee the contracting and travel departments for international staff recruitment and posting to their relevant duty stations
- Oversaw benefits enrollment process by answering questions and assisting employees with login details.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
- Developed and implemented new human resources policies and procedures.
- Oversee the payroll process, including salary administration and benefits programs.
- Monitored employee performance reviews for accuracy and fairness.
- Addressed employee grievances in a timely manner to resolve conflicts between staff members or management.
- Provided guidance on labor law issues such as termination processes, discrimination claims.
- Supervised onboarding process for newly hired employees, including distribution of all paperwork.
- Conducted recruitment, selection, placement and training of personnel.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Analyzed market trends in order to develop competitive salary structures that would attract top talent.
- Participated in budgeting exercises by providing input on cost savings measures related to staffing levels or salaries.
- Ensure generalist HR advising and support (legal, HRIS, Compensation & Benefits, Performance management, etc.)
- Global policies & procedures analysis, development & implementation
- Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Developed strategies for improving organizational culture through team building activities, recognition programs.
Education
M.D. - Business Administration
SWISS SCHOOL OF BUSINESS & MANAGEMENT
SWITZERLAND, Online12-2024
Bachelor of Arts - Business Administration And Management
KIGALI INDEPENDENT UNIVERSITY
Rwanda, RW09-2012
Brevet De Technicien Supérieur (BTS); Business Communication - Business Communications
HAUTES ETUDES DE COMMERCE & ADMINISTRATION
Ivory Coast, CI08-2006
Skills
- Performance Assessment
- Employee Relations
- Regulatory Compliance
- New Employee Orientation
- Benefits Administration
- Recruitment
- Succession Planning
- Staff Management
- Human Resources Operations
- Personnel Information Systems
- Talent Management
Websites
Certification
- HR CERTIFICATION INSTITUTE, NEW YORK/USA, PHRi (Professional in Human Resources International), 2018
- ANALYTICS IN HR (AIHR), ROTTERDAM/NETHERLANDS, HRAL (HR Analytics Leader)
- ANAYTICS IN HR (AIHR), ROTTERDAM/NETHERLANDS, Strategic HR Metrics
- DOCTORS WITHOUT BORDERS NORWAY COACHING HUB, Coaching certificate
Languages
English
Professional
French
Professional
Spanish
Elementary
Affiliations
- music
- reading
- traveling
References
References available upon request.
Timeline
HEAD OF HUMAN RESOURCES
UNITED NATIONS WORLD FOOD PROGRAMME
04.2021 - Current
REGIONAL HEAD OF HUMAN RESOURCES
NORWEGIAN REFUGEE COUNCIL; CENTRAL & WEST AFRICA REGION (CWARO)
06.2020 - 04.2021
HUMAN RESOURCES OPERATIONS ADVISOR
DOCTORS WITHOUT BORDERS NETHERLANDS; AMSTERDAM HEADQUARTERS
06.2019 - 05.2020
HUMAN RESOURCES OPERATIONS OFFICER
DOCTORS WITHOUT BORDERS USA; NEW YORK HEADQUARTERS
11.2016 - 06.2019
HEAD OF HUMAN RESOURCES & ADMINISTRATION
ALLIANCE FOR INTERNATIONAL MEDICAL ACTIONS (ALIMA)
05.2016 - 10.2016
FIELD BASED HUMAN RESOURCES MANAGER
DOCTORS WITHOUT BORDERS SWITZERLAND
09.2013 - 05.2016
VIP BANKING TELLER
I&M REGIONAL BANK; RWANDA HEADQUARTERS
10.2011 - 09.2012
MONITORING & EVALUATION OFFICER
CARITAS INTERNATIONAL; EMERGENCY DEPARTMENT
06.2007 - 10.2008
M.D. - Business Administration
SWISS SCHOOL OF BUSINESS & MANAGEMENT
Bachelor of Arts - Business Administration And Management
KIGALI INDEPENDENT UNIVERSITY
Brevet De Technicien Supérieur (BTS); Business Communication - Business Communications
HAUTES ETUDES DE COMMERCE & ADMINISTRATION
Similar Profiles
Salifou Mahaman SaounaSalifou Mahaman Saouna
Supply Chain Manager at Doctors Without Borders NetherlandsSupply Chain Manager at Doctors Without Borders Netherlands
Brady ImusBrady Imus
Volunteer at Doctors Without BordersVolunteer at Doctors Without Borders
MAKIDA FANTAYEMAKIDA FANTAYE
Senior Talent Acquisition Specialist at Doctors Without BordersSenior Talent Acquisition Specialist at Doctors Without Borders