Dynamic Legal Assistant with proven expertise in client communication and legal document preparation, honed at Thompson Randall & Mellen, P.C. Excelled in streamlining document management and enhancing client satisfaction through meticulous attention to detail and superior organizational skills. Demonstrated ability to manage high-volume workloads, achieving significant improvements in efficiency and client service.
Overview
26
26
years of professional experience
Work History
Legal Assistant
Thompson Randall & Mellen, P.C.
02.2008 - 03.2025
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Optimized document management processes, leading to quicker access to critical information during case preparation.
Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
Revised and finalized letters, briefs, and memos.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Receptionist
Home Towne Mortgage
06.1999 - 02.2008
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained confidentiality of information regarding clients and company.
Education
No Degree - Communications
Snow College
Ephraim Utah
High School Diploma -
Liberty Christian Academy
Mesa, AZ
05-1985
Skills
Fast learner
Scheduling/Planning
Microsoft office
File organization
Legal document preparation
Client communication
Administrative support
Document preparation
Interviewing clients
Client relations
Document drafting
Document filing
Writing and editing
Notary public
Proofreading
Task prioritization
Office management
Legal/Court processes
Exceptional telephone etiquette
Client service and support
Organizational efficiency
Case management
Correspondence
Court filing
Ethics compliance
Relationship building
Civil law
Transcription
Billing statements
Client billing
Conflict mediation
Motion preparation
Attention to detail
Customer service
Workload management
Timeline
Legal Assistant
Thompson Randall & Mellen, P.C.
02.2008 - 03.2025
Receptionist
Home Towne Mortgage
06.1999 - 02.2008
No Degree - Communications
Snow College
High School Diploma -
Liberty Christian Academy
Similar Profiles
Latoya RicksLatoya Ricks
Paralegal at Randall & Bruch, P.C.Paralegal at Randall & Bruch, P.C.