Brick D. Boyett

• Partnered cross-functionally to identify marketing opportunities to support brand objectives.
• Contacted customers as soon as issues arose to immediately find resolutions before problems escalated.
• Maximized revenue by servicing accounts and proposing new products and services to established customers.
• Built and cultivated a healthy relationships with designers, builders and contractors , this was all done by building trust and integrity that equated to 75K to 1.6M in annual sales.
• Presented product concepts and offerings to clients based on established specifications and preferences.
• Effectively communicated with clients using well-developed interpersonal skills, which helped to improve relationships and rapport.
• Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
• Developed innovative design concepts for improved brand recognition and customer engagement.
• Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
• Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

• Consult with clients to define objectives and develop action plans to ensure successful outcomes
• coordinate estimates, specifications and other project documentations.
• Oversee the process of reviewing materials and proposals and negotiate contracts .
• Accurate forecast of sales volume and new client acquisitions.
• Prioritize tasks and projects to meet tight deadlines.
• Build relationships with clients to promote long term business growth.
• Build relationships with business owners of all types in the Palm Springs Area,
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Address and resolve challenges and concerns to ensure the highest level of customer satisfaction
• Implement strategic call cycle for each client in geographical territory.
• Attend national and regional sales meetings and events.
• Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
• Increased sales revenue by identifying and pursuing new business opportunities.
• Negotiated prices, terms of sale and service agreements.
• Built client relationships by acting as liaison between customer service and sales teams.
• Monitored market activity and quoted pricing to maintain healthy profit margins.

• Eight week training on safety and security procedures.
• Eight week training on International Service Standards.
• International Service Manager qualified .
• Maintained qualifications on all of our aircraft types.

• Built and maintained long term growth with salons in five state territory.
• Prepared six month sales plan to achieve company goals.
• Forecasted accurate sales volume and new client acquisitions.
• Conducted in-salon education and training for all accounts.
• Penetrated the most prestigious salons in North America.
• NY and LA launch of Shu Uemura in John Frieda and Sally Hershberger salons.
• Prioritized projects to meet tight deadlines.
• Attended monthly sales meetings and quarterly sales training's.
• Lead meetings with executives and directors throughout assigned territory.
• Consulted businesses to supply accurate product and service nformation.
• Reviewed customer services to expand sales opportunities.
• Built relationships promoting long term business growth.

• Developed and maintained long term growth strategy with salons in Northern California, Nevada, Oregon, Idaho.
  
• Prepared 6 month strategic sales plan to ensure the achievement of company goals.
• Successfully exceeded new door objective during this time.
• Responsible for accurate forecasting of sales volume and New Client acquisitions.
• Conducted in-salon education and training for all accounts in assigned territory.

• Managed all education, merchandising and salon events for San Diego market.
• Orchestrated successful treatment, charity and retail driven events.
• Instrumental in repairing and restoring relationships through.
• Implemented Education Associate 'Call Cycle" benefiting Education Associate program.
• Negotiated with Streetsboro Customer Care, retrieving revenue owed.
• Built relationships with salon owners, stylists, assistants and staff.
• Served as temporary Education and Business Consultant.
• Processed orders and assisted salons in developing Kerastase business.
• Served as temporary Educator in Oregon and Reno markets.
• Liaised with customers to determine how their needs could be better met.
• Attended monthly/quarterly sales meetings and training's.

• Built and maintained loyal clientele.
• Top Kerastase retail stylist.

• First assistant to Sally Hershberger.
  
• Managed, built and maintained corporate client base.
• One on one work with celebrity clientele: Michelle Pfeiffer, Megan Mullally, Melanie Griffith, Antonio Banderas, Dakota Johnson, Bruce Springsteen, Diane Lane, Helen Mirren, Gwen Stefani, Marilyn Manson, Drew Barrymore, Natalie Portman, Gisele Bundchen, cast of Will & Grace, Barbra Streisand, Shakira, Madonna, Kate Winslet, Cate Blanchett, and many others.

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