Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridget Aaron

Parrish,AL

Summary

Dynamic leader with a proven track record at Pizza Hut, enhancing team performance and employee satisfaction through expert coaching and e-learning development. Skilled in fostering diversity and inclusion, with a knack for building strong relationships and improving training outcomes. Achieved consistent employee growth and performance excellence.

Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Expertise in E-Verify, SUS, ERS, FMS, and Dragontail systems.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Customer-oriented General Manager with 4+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Area Training Manager

Pizza Hut
07.2024 - Current
  • Managed new employee orientation training process for more than 30 employees each year.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Evaluated the effectiveness of current training initiatives, making adjustments as needed to ensure optimal results were achieved consistently.
  • Mentored junior trainers, providing guidance and support as they developed their own instructional skills and techniques.

Area Training Manager

Pizza Hut
07.2023 - 07.2024
  • Managed new employee orientation training process for more than 30 employees each year.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Implemented new learning strategies depending upon employees' skill levels.

General Manager

Pizza Hut
12.2021 - 06.2022
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and P&L reports

Shift Manager

Pizza Hut
06.2021 - 12.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.

Delivery Driver

Pizza Hut
03.2021 - 06.2021
  • Delivered pizzas to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Education

Homeland Christian Academy
Gardendale, AL

Skills

  • E-learning development
  • Coaching and mentoring
  • Training facilitation
  • Sales training
  • Staff development
  • Diversity and inclusion
  • Compliance training
  • Customer service training
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Verbal and written communication
  • New hire on-boarding
  • Relationship building
  • Leadership development
  • Employee onboarding
  • Employee training
  • Inventory stocking
  • New hire training

Certification

ServSafe

ServSafe Proctor

Timeline

Area Training Manager

Pizza Hut
07.2024 - Current

Area Training Manager

Pizza Hut
07.2023 - 07.2024

General Manager

Pizza Hut
12.2021 - 06.2022

Shift Manager

Pizza Hut
06.2021 - 12.2021

Delivery Driver

Pizza Hut
03.2021 - 06.2021

Homeland Christian Academy

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Bridget Aaron