Bridget Awa
Washington,DC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Motivated Finance Assistant willing to work hard while implementing general ledger entries and maintaining data confidentiality. Proficient in Intuit and Excel maintaining a well-rounded accounting documentation.
Overview
7
7
years of professional experience
Work History
Marketing Salesperson
Zerin Business Consulting
2017.01 - 2017.03
- Explain products or services and prices and demonstrate use of products
- Develop prospect lists
- Deliver merchandise and collect payment
- Write and record orders for merchandise or enter orders into computers
- Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Administration and Financial Assistant Intern
Multi-Media Training Institute
2023.01 - 2024.06
- Answer and direct phone calls, Develop and maintain a filing system, Maintain contact lists
- Provide general support to staff and Students
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
- Provided reliable support during month-end closing activities, ensuring accurate financial results were reported promptly.
- Increased efficiency in data entry tasks by implementing automated tools for improved accuracy and speed.
- Supported the finance team in achieving department goals by assisting with various ad-hoc projects.
Customer Service Representative
Signent (Zales)
2021.01 - 2021.03
- Tasked to assist Customers in finding solutions concerning their orders.
- Assisting in placing or amending orders.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
BBA - Bachelors Business Administration
American InterContinental University
Schaumburg, IL02.2025
Associate of Science - Concentrations: Specialization in Entrepreneurship
Colorado Technical University
Colorado Springs, CO01.2020
MOP Certificate - Medical Informatics
Career Technical Institute
Washington, DC01.2018
Skills
- PC Specialist Plus- Medical Office
- Graphic Design and Digital Marketing
- Adobe Photoshop
- Data Entry
- English
- Video Post-Production
- Adobe Premiere
- Solving Problems with Creative and Critical Thinking
- Essential Skills for Career Development
- Microsoft 360
- Bookkeeping
- Project Management
- Microsoft Excel proficiency
- Money Handling
- Administrative Support
Skill Set
- PC Specialist Plus- Medical Office
- Graphic Design and Digital Marketing
- Adobe Photoshop
- Data Entry
- English
- Video Post-Production
- Adobe Premiere
- Solving Problems with Creative and Critical Thinking
- Essential Skills for Your Career Development
- Microsoft 360
Timeline
Administration and Financial Assistant Intern
Multi-Media Training Institute
2023.01 - 2024.06
Customer Service Representative
Signent (Zales)
2021.01 - 2021.03
Marketing Salesperson
Zerin Business Consulting
2017.01 - 2017.03
BBA - Bachelors Business Administration
American InterContinental University
Associate of Science - Concentrations: Specialization in Entrepreneurship
Colorado Technical University
MOP Certificate - Medical Informatics
Career Technical Institute
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