Bridget Ayeh
Frederick,United States
Summary
Results-driven marketing and MIS graduate student offering 11+ years of administrative experience, Good manufacturing Practices and expertise in data processing, analysis, and mining. Skilled in CS Pro, Rapid Miner, SPSS, Python, and various MS Office applications. Seeking internship opportunities to utilize analytical capabilities, attention to detail, and passion for problem-solving. Known for quickly learning new systems and processes to improve efficiencies. Core strengths in data management, GMP, inventory control, customer relations, and verbal/written communications.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Graduate Assistant
Hood College
01.2023 - Current
- Assisting with general operations of the administrative office that include supporting various administrative tasks of the center including online meetings and calendar management, document management, helping fulfill inventory requests and other operational duties as assigned, clerical duties, assisting students with their enquirers both in person and over the Phone.
- Developed and managed organized, orderly student databases and tracking systems.
- Prepared and submitted grant proposals, gaining funding for various research projects.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Student Food Service Worker
Aramark
04.2023 - 10.2023
- Assembled kitchen and serving equipment.
- Assisted with mealtimes by plating food when working serving line.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Stored and organized incoming food and supplies.
- Notified supervisor of low stock as reminder to order ingredients, supplies and products.
- Set up, broke apart, and cleaned up serving areas at beginning and end of day.
- Monitored food service areas by checking holding temperatures and appearance.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Cleaned and maintained work areas, equipment and utensils.
- Lifted and carried heavy materials.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
MANAGING DIRECTOR/BUSINESS OWNER
Marrison Bee
09.2019 - 09.2022
- Establishing and identify prices of goods and services and communicating to customers,
- Disclosing terms of sales with customers and reviewing inventory replenishment
- Taking orders from customers and having them supplied
- Compiling and maintaining record and bookkeeping, process, renew and keep accurate accounts for assigned personnel, keeping track of finances.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Data Processing Specialist
Ghana Statistical Service
05.2019 - 09.2021
- Develop data capture applications,
- Write syntax and develop programmes for data monitoring, processing and analysis using programs such as Stata, SPSS, R, Python, Excel and CSPro,
- Conduct real time and batch data processing for the different stages of data life-cycle, organize, document and catalogue all data for processing and archiving and dissemination.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Monitored data entry processes and worked to improve efficiency and performance.
- Identified data errors and discrepancies and implemented swift corrections.
- Verified accuracy of data before transcribing.
- Used computer software to store and retrieve data.
Customer Service Representative
Sunda International Company
09.2014 - 03.2019
- Preparing sales orders for customers using Point of Sales and checking up on their inventory.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped with advertisement team to build solid advertising content, provided primary customer support to internal and external customers, maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns, offered advice and assistance to customers, paying attention to special needs or wants,.
- Processed customer service orders promptly to increase customer satisfaction.
- Cultivated customer loyalty, promoted repeat business and improved sales, provided information regarding charge accounts and loyalty programs.
Executive Assistant
Agerop Ghana Oil and Gas
05.2014 - 08.2014
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled confidential and sensitive information with discretion and tact.
- Created and managed office systems to efficiently deal with documentation.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed filing system, entered data and completed other clerical tasks.
Executive Assistant
Kings University College
07.2013 - 05.2014
- Oversee all aspects of General office Administration & Coordination, maintain confidentiality in all aspects of Academic and non Academic Staff, Supporting Staff, open and sort all incoming correspondence, including faxes and emails, perform General Clerical Duties to include, but not limited to Book keeping, Copying, faxing, Printing and Filing, create documents such as invoice, reports, memos, letters and financial Statement using word processor and spread sheet.
Cleanroom Associate 1
TOBINCO PHARMACEUTICALS LIMITED
07.2012 - 06.2013
- Assembled finished products and inspected them before packaging.
- Assembled and packed tablet sachets, inspected, tested, and measured materials or products being produced.
- Documented the quantity of production made during the shift and took stock of what went to the warehouse for final inspection before shipping out.
- Assembled boxes for packaging, packed medical supplies and distributed them to various stations before, during, and after production, wrote reports at the end of the shift for the next day's tier one meeting.
- Oversaw and maintained laboratory equipment in good working order to maximize productivity.
- Reported on project activities and progress in both written format and with verbal presentations.
Warehouse Operator/Material Handler
Ernest chemists
05.2010 - 09.2010
- Assisted in labeling, scanning, and checking batch numbers on products.
- Took inventory of needed supplies.
- Followed company policies, safety procedures, Good Manufacturing Procedures, and Standard Operating Procedures.
- Maintained clean, orderly work environment free of hazards.
- Documented and reported all temperatures and any changes that occurred.
Education
Master of Science - MS - Management Information Systems, General
Hood College
Frederick, MDIntensive English -
North American University (NAU)
Houston, TX12.2022
Bachelor of Science - Marketing
Univeristy of Winneba
Accra Ghana06.2014
Higher National Diploma - Marketing
Accra Technical University
Accra Ghana07.2012
Skills
- Administrative Assistance
- Marketing/Sales
- CSS/HTML/Python/SPSS/Rapid Miner/CS Pro
- Good Manufacturing Practices (GMP)
- Good Documentation Practices (GDP)
- Data Processing
- Data Management
- Data Entry
- First Aid/CPR
- Computer Skills
- Microsoft Word
- Standard Operating Systems
Accomplishments
- Received Outstanding Employee of the Year 2018 award at Sunda Investments Ghana for providing exceptional customer service.
- Established and managed a business that generated three times the initial capital within a year.
- Collaborated with a team of five to successfully launch Kleesoft White Washing Powder, a stain removal product formulated with powerful ingredients that remove tough stains in one wash.
- Awarded the title of Best Student in Christian Religious Studies in high school for demonstrating exceptional knowledge and dedication to the subject.
Certification
- CPR and AED certified by the American Red Cross, 2023
- Project Management Professional (PMP)
- IBM Data Science Practitioner
Languages
English
Full Professional
Timeline
Student Food Service Worker
Aramark
04.2023 - 10.2023
Graduate Assistant
Hood College
01.2023 - Current
MANAGING DIRECTOR/BUSINESS OWNER
Marrison Bee
09.2019 - 09.2022
Data Processing Specialist
Ghana Statistical Service
05.2019 - 09.2021
Customer Service Representative
Sunda International Company
09.2014 - 03.2019
Executive Assistant
Agerop Ghana Oil and Gas
05.2014 - 08.2014
Executive Assistant
Kings University College
07.2013 - 05.2014
Cleanroom Associate 1
TOBINCO PHARMACEUTICALS LIMITED
07.2012 - 06.2013
Warehouse Operator/Material Handler
Ernest chemists
05.2010 - 09.2010
Master of Science - MS - Management Information Systems, General
Hood College
Intensive English -
North American University (NAU)
Bachelor of Science - Marketing
Univeristy of Winneba
Higher National Diploma - Marketing
Accra Technical University
- CPR and AED certified by the American Red Cross, 2023
- Project Management Professional (PMP)
- IBM Data Science Practitioner
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