Bridget Basanez

Performs various duties for the Police Department such as supervising staff who control access to secured areas, directing traffic, reporting safety and traffic hazards, and enforcing parking and security regulations ordinances, and laws. Supervisors are also responsible for conducting briefings at the start of each shift, disseminating information to all employees both verbally and through email, creating work schedules, conducting investigations, overseeing the proper training of all new hires, meeting with command staff and airport personnel to discuss traffic flows and projects, maintaining department equipment such as an inventory of two-way radios and a fleet of vehicles, completing injury reports, and using computer programs such as HRMS, Outlook, Excel, and ILeads.

• Maximized sales opportunities by promoting in-store offers, credit card applications, and loyalty programs at the point of purchase.
• Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
• Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
• Collaborated with other departments within the store to streamline logistics processes, leading to seamless workflow.

• Evaluated industry competition to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
• Provided exceptional service and care for families, infants, toddlers, and children over a decade while raising my own four children.
• Created a safe, loving, and educational environment for all children in my care to thrive.