Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridget Berry

Indianapolis,IN

Summary

Seasoned Property Management professional with a proven track record. Enhancing community engagement and occupancy rates through strategic marketing and robust maintenance oversight. Skilled in financial budgeting and fostering strong resident relations, I excel in driving operational efficiency and tenant satisfaction. Achieved a significant increase in occupancy within tight cost constraints, demonstrating strong leadership and problem-solving abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community Manager

Pepper Pike
08.2023 - Current
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Managed community within established cost constraints.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Aided upper-level leaders by completing budgets and Cap-Ex and renovation reports for executive action planning.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Evaluated property conditions and recommended improvements.
  • Communicated effectively with owners, residents, and on-site associates.
  • Produced reports about community activities to keep owners, directors and property managers informed.

Property Manager

Birge & Held
11.2021 - 07.2023
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained sufficient number of units market-ready for lease.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Kept properties in compliance with local, state, and federal regulations.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Multi-Site Property Manager

Moynahan Williams
02.2017 - 09.2021
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained sufficient number of units market-ready for lease.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Collected and maintained careful records of rental payments and payment dates.

Senior HR Recruiter

GEICO
05.2013 - 07.2019
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Operated and maintained applicant tracking and candidate management systems.
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Collaborated with HR leadership regarding candidate salary determinations.
  • Coordinated schedules to arrange management interviews with applicants.

Education

Associate of Business Administration - Business Management

Indiana Tech University
Fort Wayne, IN
05.2018

Skills

  • Maintenance Oversight
  • Operations Management
  • Payment management
  • Tenant and eviction laws
  • Daily Operations Management
  • Daily operations oversight
  • Financial budgeting and reporting
  • Property tours and inspections
  • Customer Relationship Management
  • Payment Processing
  • Vendor Management
  • Conflict handling
  • Employee Performance Management
  • Resident relations
  • Price Structuring
  • Leasing and sales
  • Team Training
  • Schedule Planning
  • Renovations
  • Large Cap-Ex projects
  • Administrative abilities
  • Property Management

Certification

  • Licensed Real Estate Broker

Timeline

Community Manager

Pepper Pike
08.2023 - Current

Property Manager

Birge & Held
11.2021 - 07.2023

Multi-Site Property Manager

Moynahan Williams
02.2017 - 09.2021

Senior HR Recruiter

GEICO
05.2013 - 07.2019

Associate of Business Administration - Business Management

Indiana Tech University

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Bridget Berry