Microsoft Office Suite
Bridget Brooks
Administrative Assistant
Chicago,IL
Summary
Systematic Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Exceptional communicator with a keen eye for detail and streamlining systems to maximize efficiency. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of post-secondary education
12
12
years of professional experience
Work History
Event Coordinator
Stella Maris
Chicago, IL
07.2017 - 07.2019
- Managed administrative logistics of events planning for a national group of 1,000 members, including contract signing, fee collection, event booking and event promotions.
- Delivered smooth execution by coordinating event logistics and operations, including site selection, speakers, entertainment, vendor services, volunteers, support staff, scheduling, marketing, reservations, materials, live streaming, event management and follow-up.
- Coordinated schedules and timelines for all events.
- Selected and ordered décor and event materials.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Accurately calculated and processed expenses during and after events.
Chiropractic Administrative Assistant
Walker Road Chiropractic
Beaverton, OR
08.2007 - 12.2010
- Managed a high-volume, 2 physician chiropractic facility through coordinating all administrative operations including customer service, patient scheduling and billing.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing in a confidential manner according to HIPAA regulations.
- Oversaw financial documentations such as expense reports and invoices as well as handling insurance claims processing.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Organized patient files and streamlined operations to improve efficiency.
- Organized paperwork such as charts and reports for office and patient needs.
Department Assistant
Northwestern University
Evanston, IL
05.2000 - 05.2007
- Delivered outstanding administrative support to office staff in the University Services department, promoting excellence in office operations.
- Performed general office duties, including answering multi-line phone system, routing calls, maintained the department's general e-mail, delivering messages to staff and greeting visitors.
- Generated various reports for managers.
- Handled all inbound University office supply orders.
- Assisted with set-up for lab vendor shows.
- Coordinated business donations for the annual United Way campaign as well as assisted with the campaign's employee mailing.
- Maintained relationships with local business partners for the WildCARD Advantage marketing program.
- Created multi-purpose ID cards for faculty, staff, and students of the University using DataCard machinery and ID Works software.
- Assigned parking permits for qualified faculty, staff, and students of the University on the Chicago campus.
Education
- Psychology
Carthage College
Kenosha, WI 09.2003 - 05.2007
- Massage Therapy
Oregon School of Massage
Portland, OR 10.2008 - 06.2010
Skills
Events logistics management
Vendor and contract negotiations
Database Management
Budget Management
Medical billing
Charting
Patient information maintenance
Medical Records Management
Medical office administration
Insurance claims
Office administration
Spreadsheet management
70 WPM typing speed
Software
Google Workspace
Adobe Acrobat Professional
Windows Operating System
Apple Operating System
Timeline
Event Coordinator
Stella Maris
07.2017 - 07.2019
- Massage Therapy
Oregon School of Massage
10.2008 - 06.2010
Chiropractic Administrative Assistant
Walker Road Chiropractic
08.2007 - 12.2010
- Psychology
Carthage College
09.2003 - 05.2007
Department Assistant
Northwestern University
05.2000 - 05.2007