Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5+ collective years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Currently managing a personalized Direct Mail Program for a Fortune 4 Company.
Overview
8
8
years of professional experience
Work History
Loyalty and Personalization Program Manager
CVS Health
03.2020 - Current
Currently managing personalized Direct Mail and Email Program.
Integrated direct mail into cross-channel campaigns.
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Produces documents day to day in a project workbook for our existing marketing channels, primarily email & direct mail.
Lead cross-functional kickoff meetings to share and gain alignment on plans developed in a way that leads
to flawless execution and delivers expected learnings for future campaigns.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Associate Marketing Account Managers
CLEAResult
10.2019 - 01.2020
Developed and implement client marketing plans
Drafted creative briefs for new creative projects
Worked with creative Resource Manager and Producers to forecast and manage creative projects
Managed production and execution of client marketing activities, including, events, web updates, email campaigns and social media content
Prepared presentations for internal team and client meetings
Drafted monthly client reports
Managed client & internal budgets, forecasting, invoicing, and reporting.
Project Manager
Staples Corporate
02.2019 - 09.2019
Digital Planning & Programmatic Display
Partnered with internal departments such as Segment Marketing, Customer Insights, and Creative teams to understand, prioritize, and translate overall business goals to develop and communicate media plans
Assisted in annual marketing planning, organizing internal media innovation days, and building deeper relationships with marketing peers to elevate and execute on the vision of the digital planning team
Worked with the planning team to determine the appropriate media mix by understanding vehicle effectiveness, historic benchmarks, KPIs, and measurement plans and communicate to appropriate stakeholders (Media Buying, Segment Marketing)
Gate keeper for internal and external partners to translate the customer content strategy into highly personalized dynamic creative in a way that maximizes business result
Made tactical plans creation, optimizations, and campaign results to inform future media strategies
Analyzed industry trends especially around vendors in the digital space, media innovations, ad quality challenges, and brand excellence to improve our team’s competitiveness
Responsible for ensuring projects are moving forward and following up as needed w
Various teams to get necessary deliverables
Acted as the central point of contact for ad hoc requests to determine whether requests warrant a media campaign.
Coordinated material procurement and required services for projects within budget requirements.
Met project deadlines without sacrificing build quality or workplace safety.
Associate Brand Marketing Specialist
BJ’s Wholesale Club Corporate
01.2018 - 02.2019
Primary responsibilities were project managing and creating high volume coupon books and postcards for BJ’s Wholesale Club
Traffic multiple projects prioritizing and ensured delivery dates were met, and approvals were received
Any corrections that needed to be made were made in a time efficient manner to meet in home dates for marketing vehicles
Worked with multiple different vendors that were included in the book to ensure that the correct marketing content pieces and offers had made into our Big Brand Mailers and Postcards
As well as other production companies to make these marketing pieces come to life
Responsible for communication between multiple different creative teams and meeting creative deadlines
Working with procurement to ensure the marketing vehicles were produced to be delivered to our clubs as well as to reach every member in their homes all over the country
Extensive work and hands on experience in Workflow, PMR and Microsoft word (Word, Excel & PowerPoint).
Creative Project Manager
Bose Corporate
07.2017 - 12.2017
Primary responsibilities were project managing digital content creation for partnership programs (NFL & USSA) and other media assets
In charge of the day-to-day management of projects and ensured delivery according to plan and on time
Drove online and offline projects from inception through client approvals, and managed localization and versioning of these assets based on media plans or reseller needs
Responsible for the marketing, communication and event planning
Managed internal/external projects to ensure successful delivery of various product launches
Managed relationships and project management responsibilities for strategic sourcing and procurement
Managed the development of high-quality materials (with tight deadlines and across multiple teams and projects)
Prioritized competing needs with good reasoning and creative solutions, and coordinated resources across multiple projects and teams.
Project Manager
Paris Marketing
11.2016 - 08.2017
Responsible for posting on social media outlets including Facebook, Instagram, Twitter, and LinkedIn
Responsible for the design and production of collateral material including invitations, partner impact reports, and sponsor recognition materials
Responsible for marketing and communication and event planning
Organized new website projects, event management, marketing and social media for clients
Daily responsibilities included organizing and scheduling meetings for clients, assisting in marketing.
Education
Bachelor of Science - Business Administrations, Marketing
Becker College
Worcester, MA
05.2011
Skills
Presentation Creation and Delivery
Project Management
Customer Experience Control
Troubleshooting
Personnel Management
Project Coordination
Multi-Operations Management
Time Management
Change Management
Program Leadership
Verbal and Written Communication
Timeline
Loyalty and Personalization Program Manager
CVS Health
03.2020 - Current
Associate Marketing Account Managers
CLEAResult
10.2019 - 01.2020
Project Manager
Staples Corporate
02.2019 - 09.2019
Associate Brand Marketing Specialist
BJ’s Wholesale Club Corporate
01.2018 - 02.2019
Creative Project Manager
Bose Corporate
07.2017 - 12.2017
Project Manager
Paris Marketing
11.2016 - 08.2017
Bachelor of Science - Business Administrations, Marketing