Organized individual with extensive experience in schedule management and client relationship building. Committed to enhancing children's emotional development and ensuring safety through attentive supervision and effective communication.
Overview
19
19
years of professional experience
Work History
Private Nanny
Sonya Janssen-Luper
Boswell, IN
03.2025 - Current
Ensured safety and well-being of children through attentive care.
Provided supervision and guidance to ensure safety of children in all situations.
Facilitated daily routines by preparing nutritious meals and overseeing hygiene practices.
Communicated effectively with parents about children's progress and needs.
Coordinated schedules for school activities and appointments to optimize children's time management.
Encouraged children's emotional growth through consistent positive reinforcement strategies.
Managed household duties including laundry, grocery shopping, and light housekeeping tasks.
Concrete Strength Technician
Patriot Environmental Laboratory Services
Lafayette, Indiana
08.2018 - 07.2024
Conducted routine testing of environmental samples for compliance with regulatory standards.
Operated laboratory equipment to analyze water, soil, and air samples efficiently.
Maintained accurate records of test results and laboratory procedures consistently.
Trained new technicians on laboratory procedures and equipment usage effectively.
Implemented improvements in testing workflows to enhance operational efficiency regularly.
Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Managed quality control and maintained high level of customer satisfaction.
Participated in training to maintain technical expertise and proficiency on applicable equipment.
Conducted preventive maintenance procedures according to established schedules.
Client and Scheduling Coordinator
Angel's Senior Home Solutions
Lafayette, Indiana
04.2007 - 07.2018
Coordinated scheduling for a team of over 50 employees, ensuring optimal coverage and efficiency.
Managed scheduling for clients and caregivers across multiple locations.
Created and maintained employee schedules to ensure adequate staffing levels.
Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
Maintained accurate records of client schedules and caregiver assignments.
Communicated with staff to ensure timely service delivery and coordination.
Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
Provided support in resolving scheduling conflicts between employees.
Set and confirmed customer appointments.
Provided reminder calls to clients prior to scheduled visits.
Facilitated meetings to discuss client care plans and service improvements.
Trained new team members on scheduling processes and software usage.
Maintained up-to-date records of staff availability, absences, holidays, vacations.
Entered information into the system to update status reports.
Coordinated with department managers to adjust employee schedules.
Managed personnel schedules to keep shifts properly staffed.
Provided guidance to team members regarding best practices related to scheduling tasks.
Gathered employee and staff data to develop monthly work schedules.
Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
Created and enforced scheduling policies and procedures to standardize operations.
Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coordinated with other supervisors, combining group efforts to achieve goals.
Coordinated with other supervisors, combining group efforts to achieve goals.