Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bridget Carrington

Hemet,CA

Summary

High-performing Chef offering 20 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

13
13
years of professional experience

Work History

Owner/Operator

Queen B’s Catering
04.2010 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Hired, managed, and trained kitchen staff.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Managed 5 strong employees who were able to increase sales by 20 %
  • Managed day-to-day business operations
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues

Restaurant Manager

Soboba Casino Resort
01.2021 - 01.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Managed over 30 front of house employees per day

Lead Service Attendant,

Amtrak
05.2011 - 01.2021
  • Travel by train from Los Angeles to Chicago, New Orleans and Seattle up to 6 days at a time managing the cafe on board
  • Answered guests' questions about menu items and helped make selections.
  • Explained food preparation methods to patrons with allergies and gluten intolerances.
  • Led and directed team members on effective methods, operations, and procedures.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Motivated staff to perform at peak efficiency and quality.
  • Trained and mentored new employees on company procedures and safety protocols
  • Confirmed excellent customer service by quickly resolving customer concerns

Education

Certificate - Cosmetology

Elegant Business School of Cosmetology
Moreno Valley, CA
01.1998

High School Diploma - General Education & Business

Moreno Valley High School
Moreno Valley, CA
06.1989

Skills

  • Effective Communicator
  • Operations Management
  • Catering Events
  • Banquets and Catering
  • New Hire Training
  • Restaurant Operation

Timeline

Restaurant Manager

Soboba Casino Resort
01.2021 - 01.2023

Lead Service Attendant,

Amtrak
05.2011 - 01.2021

Owner/Operator

Queen B’s Catering
04.2010 - Current

Certificate - Cosmetology

Elegant Business School of Cosmetology

High School Diploma - General Education & Business

Moreno Valley High School
Bridget Carrington