Bridget Dermody
Maryland Heights,MO
Summary
Proven leader with a track record of enhancing team efficiency and sales performance at Scrubs & Beyond. Expert in cash handling and payment processing, coupled with exceptional communication skills, ensured seamless operations and customer satisfaction. Excelled in driving sales initiatives and fostering collaborative environments, significantly contributing to organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant manager
Scrubs & Beyond
02.2024 - Current
- Count cash drawers to open and close registers, track sales and conversion numbers throughout the day
- Provide weekly feedback of sales plans and execution, payroll hours used for the week, inventory, progress on any objectives or tasks being done for the store
- Delegate tasks and provide support to staff members as needed
- Perform in-house charges and payroll deductions for customer payment, process returns and price changes
- In charge of taking deposits to the bank and getting change for the cash drawers
- Submitting and receiving payment for special orders and embroidery orders, and sending orders to their final destination through FedEx
- Using WebIM to send and receive transferred items from one location to another, as well as receive in shipment from manufacturers and the corporate office
- Reach out to customers and facilities to recruit groups to sign up for discount and embroidery programs, inform existing groups and customers of their loyalty points to use and our upcoming deals and changes
Cashier
Mobil
03.2020 - Current
- Helped customers with gas, convenience store items, lottery tickets, and auto repair services, making sure every transaction was smooth and accurate
- Count the till each morning and evening to ensure that all the money matches in both the system and physical counts
- Drop and document money drops into the safe when the registrar exceeds a certain amount
- Provided great customer service by answering questions, offering recommendations, and handling any issues that came up
- Managed inventory for tobacco, lottery products, and other high-demand items, keeping track of stock and doing daily counts
- Checked IDs and verified ages for alcohol and tobacco sales to ensure compliance with state laws
- Worked with the garage team to make sure customers’ repair needs were handled quickly and efficiently, keeping everything running smoothly
Team Member - Shift Lead
Smoothie King
09.2017 - 04.2019
- Guided customers in selecting smoothies suited to their health needs and goals by thoroughly understanding the menu and ingredients
- Managed customer orders end-to-end, from taking orders to preparing high-quality smoothies, ensuring a positive experience with each visit
- Regularly unpacked and stocked weekly food deliveries, maintained inventory, and upheld a clean, organized store environment
- As Shift Lead, delegated and supervised daily tasks to team members to ensure efficient and smooth operations
- Conducted end-of-day register counts, secured funds, and prepared the store and safe for the opening shift
Education
Diploma -
Pattonville High School
Maryland Heights, MO05.2019
Skills
- Effective Communication Skills
- Cash Handling and Payment Processing
- Detail-Oriented
- Strong Organizational Abilities
- Sales and Product Knowledge
- Teamwork and Collaboration
- Flexible Problem-Solving
Timeline
Assistant manager
Scrubs & Beyond
02.2024 - Current
Cashier
Mobil
03.2020 - Current
Team Member - Shift Lead
Smoothie King
09.2017 - 04.2019
Diploma -
Pattonville High School
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