Bridget Dowling

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
• Assisted patients with self-administered medications.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Monitored progress and documented patient health status changes to keep care team updated.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Provided transportation and appointments management.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Generated repeat business through exceptional customer service.

Assisted my Mother with Adult Daily Living

Transportation to all medical appointments

Prepare daily medications and dispense to her

Shop, prep, and cook her nutritious meals

Assist her with hygiene, toileting, and bathing

Companionship, and love on a daily basis

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
• Improved client engagement by implementing user-friendly appointment scheduling system.
• Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Provided leadership, guidance and support to staff members.