Motivated community safety officer with extensive experience in security operations and emergency response. Proven adaptability in high-pressure situations and a strong background in training and leading teams to enhance safety and cohesion.
Overview
35
35
years of professional experience
Work History
Community Safety Officer Lead
Maryland Masonic Homes
Cockeysville, MD
11.2022 - 06.2024
Conducted mobile and building patrols to maintain safety and security.
Trained new employees on safety protocols and procedures.
Prepared work schedules to ensure adequate coverage and efficiency among officers.
Report any type of issues including but not limited to equipment not working or breaking, medical emergencies
Ensure that all visitors sign in.
Managed incoming phone calls during business hours.
Escort EMS and/or Ambulance Transportation to the right rooms.
Lobby Attendant @ Mount Washington (Security Officer)
Broadway Services Inc.
Baltimore, MD
07.2017 - 11.2022
Monitored visitor sign-in process to maintain security protocols.
Reported issues such as equipment malfunctions and medical emergencies to ensure safety and operational efficiency.
Directed visitors and deliveries to appropriate company locations to facilitate operations.
Trained new employees on company procedures and policies.
Correctional Officer Lieutenant (Retired)
Baltimore Central Booking Intake Center
Baltimore, MD
04.2015 - 02.2016
Enforced adherence to policies and procedures for officers and detainees, promoting a safe and secure environment.
Executed security inspections of assigned areas to identify and mitigate potential risks.
Resolved facility issues promptly to maintain operational integrity and safety.
Complete the Post Assignment Worksheet to ensure that the facility is adequately staffed.
Conducted investigations into illegal activities involving staff and detainees, ensuring compliance with facility regulations.
Conduct Segregation rounds with the Warden, assistant Warden, and Security Chief.
Monitor the Security Threat Groups within the facility.
Conduct cell searches.
Monitor security cameras.
Copied phone conversations onto CDs for attorneys per court orders.
Document officers' time cards with hours worked, days off, and leave taken.
Calculated officers' work hours, including overtime and shift differentials, and organized data on spreadsheets for payroll processing.
Calculate the overtime used for the pay period to determine if we were over the allocated hours that were approved, if so then I would have to write a report explaining why.
Institutional Training Specialist (Position)
Chesapeake Detention Facility
Baltimore, MD
07.2012 - 10.2012
Coordinated certification process for all staff and instructors, ensuring adherence to Maryland Police and Correctional Training Commissions' requirements.
Oversaw training operations and maintained comprehensive training files for all mandated staff, ensuring compliance with institutional standards.
Schedule, monitor and evaluate all institutional training.
Ensure that all officers receive the mandatory yearly training.
Developed lesson plans and training materials, providing recommendations to the Assistant Warden to enhance training effectiveness.
Assist in recruitment, and evaluation of institutional training instructors and identify resources for training.
Monitored and enforced rules of conduct among staff to maintain a secure environment., security, and labor standards.
Correctional Officer Sergeant
Chesapeake Detention Facility
Baltimore, MD
02.2012 - 06.2012
Maintained custody and control of detainees, ensuring safety and security within the facility.
Ensure that the Officers and Detainees adhere to the policies and procedures set forth by the Department of Public Safety and Correctional Services.
Assigned responsibilities to Correctional Officers I/II, streamlining operations and improving team efficiency.
Conduct searches of all detainees' cells for any contraband.
Escort detainees, armed/unarmed, to scheduled appointments.
Maintain accurate head counts of detainees on assigned units.
Facilitated access to resources, enhancing detainee support and rehabilitation efforts.
Correctional Officer Sergeant (Transferred)
Maryland Reception Diagnostic and Classification Center
Baltimore, MD
08.2010 - 02.2012
Supervised daily inmate activities and ensured compliance with facility regulations.
Trained new correctional officers on safety protocols and operational procedures.
Executed duties in line with established protocols to maintain safety and security within the facility.
Conducted regular inspections to maintain safety and security within the facility.
Correctional Officer Training Instructor
Maryland Police and Training Commission
Sykesville, MD
10.2007 - 09.2010
Demonstrated inmate and cell search procedures to ensure safety and compliance.
Facilitated the curriculum to enhance student understanding and comprehension.
Administered assessments to evaluate student knowledge after each instructional block.
Correctional Officer Sergeant (Promotion)
Maryland Correctional Adjustment Center
Baltimore, MD
10.2005 - 09.2007
Ensure that the Officers and inmates adhere to the policies and procedures set forth by the Department of Public Safety and Correctional Services.
Maintained custody and control of inmates, ensuring safety and security within the facility.
Assigned and coordinated responsibilities to Correctional Officers I and II to optimize operational effectiveness.
Maintain accurate head counts of the inmates on assigned units.
Facilitated inmate access to services and resources, enhancing compliance with rehabilitation programs.
Conduct searches of all inmates' cells for contraband.
Escort inmates, armed/unarmed, to scheduled appointments.
Correctional Officer
Maryland Correctional Adjustment Center
Baltimore, MD
09.1989 - 09.2005
Conduct security rounds and counts.
Transport inmates to scheduled appointments.
Accompanied Hearing Officer during unit visits to facilitate hearings on inmate rule violations. to units, facilitating hearings on inmate rule violations.
Coordinated Institutional Audit process, escorting Audit Team, providing records, and filing paperwork. Reviewed and updated post orders, policies, and procedures, promptly addressing deficiencies.
Education
Associate of Arts - Accounting
Strayer University
Baltimore, MD
05-2012
High School Diploma -
Eastern Senior High School
Baltimore, MD
05-1985
Skills
Emergency management
Security operations
Risk assessment
Incident investigation
Incident reporting
Surveillance monitoring
Safety protocols
Emergency dispatch
Policy enforcement
Staff training
Report writing
Reporting and documentation
Judicial liaison
Regulatory compliance
Leadership skills
Time management
Team collaboration
Clear communication
Community relations
Additional Information
Skills: Proficient in Microsoft Word/PowerPoint/Excel