Bridget E. Griffin
Chicago,IL
Summary
15 Year Registered Medical Assistant who excels in schedule coordination, medical billing/coding, and overall clinical processes. Possess an eager and determined demeanor with a strong knowledge of various insurance plans and benefit structures, the ability to communicate effectively and provide patients with an easy-to-understand breakdown.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Communications Operator II
Office of Emergency Management and Communications
Chicago
10.2025 - Current
- Successfully answer emergency and non-emergency calls in a timely and professional manner.
- Utilized a computer-aided dispatch system to enter and retrieve data in order to provide information and assistance to police officers.
- Collaborate with neighboring police departments and emergency services, ensuring cohesive response efforts for cross-jurisdictional incidents.
- Maintained accurate logs of communications, ensuring documentation compliance for future reference.
Claims Integrity Specialist
SkinCure Oncology, LLC
Burr Ridge
10.2023 - 11.2025
- Review denied claims for billing errors, missing modifiers, denial reasons.
- Process claim disputes in a timely manner with various insurance companies across the country.
- Use multiple insurance provider portals to process disputes, review claims and EOBs.
- Work within excel and clinic AR reports.
- Communicate with clinic staff regarding recurring billing errors to facilitate corrections.
Surgery Coordinator & Insurance Specialist
Chicago Women's Health Group
Chicago
01.2021 - 10.2023
- Ensures a high quality, consistent, and comfortable experience for patients during their surgical journey from inquiry to post op.
- Proactively reviews provider schedules for seamless appointment scheduling (OB/GYN).
- Adheres to HIPAA Compliance and supports the mission, purpose, philosophy, objectives, policies, and procedures of CWHG.
- Improve collections by assisting patients with insurance benefits while simultaneously communicating with insurance companies regarding eligibility/benefits as well as denial and appeals claims.
- Prepare pre-authorization for surgical procedures and imaging in addition to preparing and submitting general billing and surgery and delivery billing and coding.
Medical Assistant
Chicago Women's Health Group
Chicago
01.2017 - 01.2021
- Prioritized patient comfort and flow through clinical process.
- Responsible for patient in-take, triage care including but not limited to: vitals, injections, delivery of pharmaceuticals as prescribed, and exam prep/assistance for: Pap Smears, LEEP, Colposcopy, Nexplanon, and IUD insertion.
- Maintained a clean, functional environment by disinfecting and sterilizing exam rooms, equipment, and properly disposing of biohazardous material in accordance with OSHA.
- Coordinated and managed patient care including pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital and other ancillary medical treatments/tests and admin duties as assigned.
Education
Certification - Medical Assistant
Illinois School of Health Careers
Chicago, IL11.2011
High School Diploma -
De La Salle Institute
Chicago, IL05.2006
Skills
- Medical Jargon
- Insurance Billing and Coding
- Effective Communication
- Patient Care
- Problem Solving
- Multi-tasking
- Organization and Attention to detail
Certification
- Registered Medical Assistant
- CPR Certified
- First Aid Certified
Timeline
Police Communications Operator II
Office of Emergency Management and Communications
10.2025 - Current
Claims Integrity Specialist
SkinCure Oncology, LLC
10.2023 - 11.2025
Surgery Coordinator & Insurance Specialist
Chicago Women's Health Group
01.2021 - 10.2023
Medical Assistant
Chicago Women's Health Group
01.2017 - 01.2021
Certification - Medical Assistant
Illinois School of Health Careers
High School Diploma -
De La Salle Institute