Bridget Elhelweh
Stockton,CA
Summary
Dynamic Program Assistant with proven expertise in program administration and process improvement, honed at Kaiser Permanente. Excelled in fostering client relationships and streamlining operations, achieving significant efficiency enhancements. Skilled in data entry and interpersonal communication, adept at driving projects to completion with a focus on results. Successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
23
23
years of professional experience
Work History
Program Assistant Renal
Kaiser Permanente
02.2002 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Compiled data from various sources to provide comprehensive reports for senior management decisionmaking.
- Created and updated records and files to maintain document compliance.
- Supported planning and coordination of Renal program and associated activities.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Managed both digital and physical filing systems and retrieved documents as required.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Coordinated and communicated with contracted dialysis units to support our patients who became dialysis dependent
- Offered technical support and troubleshooting issues for physicians, nurses and support staff to enhance office productivity.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative and service-related functions.
- Proofread and edited documents for accuracy and grammar.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Involved in development and implementation strategies to streamline office operations.
Education
Bachelor of Science - Technical Management With Focus in Healthcare Adm
2019
- Professional Development: Healthcare Administration
- 3.87 GPA
- magna cum laude graduate
Skills
Teamwork and Collaboration
- Multitasking and Organization
- Scheduling Management
- Creative Problem-Solving
- Administrative Support
- Database Management
- Interpersonal Skills
- Program Administration
- Multiple Priorities Management
- Report Preparation
- Project Management
- Information Management
- Powerpoint Presentations
- Meeting facilitation
- Process Improvement
- Strong Problem Solver
- Professional and mature
- Records Management
- Administrative background
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Assistant Renal - Kaiser Permanente
02.2002 - Current
DeVry University - Bachelor of Science, Technical Management With Focus in Healthcare Adm
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