Bridget K Evans
Huntsville,AL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking part time hours to enhance abilities while contributing to company growth.
Overview
18
18
years of professional experience
Work History
Shelter Manager
Crisis Services of North Alabama
Huntsville, AL
03.2017 - Current
- Developed and implemented shelter policies and procedures.
- Assessed the needs of individuals seeking shelter services and provided assistance in obtaining housing, employment, medical care, and other resources.
- Coordinated with local service providers to ensure access to necessary services for clients.
- Provided case management services to clients including individualized plans for housing stability.
- Maintained accurate records of client data including demographics, assessments, progress notes, referrals.
- Ensured compliance with all applicable laws and regulations related to shelter operations.
- Managed the intake process for new residents including conducting interviews, verifying eligibility criteria, and assigning beds accordingly.
- Organized donation drives within the community to collect items such as food, clothing, furniture.
- Provided crisis intervention services when needed including de-escalation techniques and conflict resolution methods.
- Participated in professional development opportunities such as trainings or conferences related to homeless services.
- Prepared monthly reports summarizing program activities and outcomes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed programming and administrative aspects of this temporary homeless shelter for women and children, many with dual diagnoses.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Produced thorough, accurate and timely reports of project activities.
- Performed administrative duties such as scheduling appointments or filing paperwork.
First Shift Leader
Dodges Saving Station
10.2006 - 03.2017
- Resolved customer complaints promptly and professionally.
- Scheduled team members for shifts based on business needs and customer demand.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Skills
- Crisis Management
- Compassionate communication
- Budget Management
- Customer Service
- Professional and Courteous
- Problem-Solving
- Multitasking
- Attention to Detail
- Positive Attitude
References
- Kathy Wood, (256) 603-1667
- Tangela Smith-Steelman, (938) 666-0933
- Misty McGee, (504) 595-9100
Timeline
Shelter Manager
Crisis Services of North Alabama
03.2017 - Current
First Shift Leader
Dodges Saving Station
10.2006 - 03.2017
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